Customer Support and Sales - San José, Costa Rica - FilterSmart

Descripción

This is a remote work from home position.

We are in need of a sales associate for a small but growing eCommerce company in the water filtration industry.

We sell directly from our website to customers across the U.S.

We specialize in whole house water filters as well as salt-free water softeners. We are a green environmentally conscious company with an outstanding product that is consistently 5 stars rated. We will train but also expect the person to learn product knowledge quickly.

Our customers are generally older homeowners looking to filter the water in their homes. Our customers are very friendly and nice to talk to and we have very few returns or unhappy customers.

Someone that is very friendly and warm would be great for this position. Organizational skills and the ability to follow up on customer inquiries.

Someone that is handy or that can learn technical details about our whole house water filter systems is a must.

We're looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects.


Responsibilities:

Present, promote and sell products/services using solid arguments to existing and prospective customers

Perform cost-benefit and needs analysis of existing/potential customers to meet their needs

Establish, develop and maintain positive business and customer relationships

Reach out to customer leads through cold calling

Expedite the resolution of customer problems and complaints to maximize satisfaction

Achieve agreed upon sales targets and outcomes within schedule

Coordinate sales effort with team members and other departments

Analyze the territory/market's potential, track sales and status reports

Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Keep abreast of best practices and promotional trends

Continuously improve through feedback

Requirements and skills

Proven work experience as a Sales Representative

Excellent knowledge of MS Office

Familiarity with BRM and CRM practices along with ability to build productive business professional relationships

Highly motivated and target driven with a proven track record in sales

Excellent selling, negotiation and communication skills

Prioritizing, time management and organizational skills

Ability to create and deliver presentations tailored to the audience needs

Relationship management skills and openness to feedback


Salary:
₡7.00 - ₡10.00 per hour

Expected hours: 40 per week


Education:

• Associate (required)