Process Automation Controller - Santa Ana, Costa Rica - Western Union

Descripción

Process Automation Controller – Santa Ana, Costa Rica

Are you passionate about enabling automation solutions that will make Financial Services more available to everyone? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it's time to join Western Union as a Solutions Engineering Specialist.

Western Union powers your pursuit.

We are looking for someone critical to control, administer and coordinate the automated processes within our Global Operations organization. Your mission is to fully develop these processes using Robotic Process Automation (RPA) from research, testing, training, all the way through to post-rollout review and audit. You will also work closely with a variety of partners including business process owners, subject matter experts, and technical stakeholders, as you take full responsibility for the monitoring, control and support of the automated processes. The position will require to work every other weekend and will have a schedule of 2 to 9 pm.

Role Responsibilities

Role Requirements

will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Costa Rica- specific benefits include:

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.