Custom Offer Specialist, Spend Evaluation - San José, Costa Rica - Amazon Support Services Costa Rica SRL

Andrea Rodríguez

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Andrea Rodríguez

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1+ years of experience in data analysis and reporting, utilizing tools such as pivot tables, macros, and v-lookups

  • Intermediate to advanced proficiency in Microsoft Excel
  • Proficiency on English Language (written and spoken)
  • 1+ years of experience working with operations processes and managing incidents and escalations
  • Proven experience performing analysis for the business (qualitative and quantitative) identifying improvement opportunities

Join the Amazon Business Team as a Custom Offer Specialist and play a crucial role in driving business growth and revenue by providing expert product selection and pricing guidance to our customers.

In this exciting role, you will have the opportunity to ensure a seamless transition to purchasing on Amazon Business by offering competitive selection, pricing, and availability options.

As a Custom Offer Specialist on the Planned Spend Execution team, you will be part of a rapidly expanding team that is making a significant impact on the business world.

With over $10 billion in annual sales and serving millions of private and public-sector organizations in eight countries, Amazon Business is quickly becoming the go-to solution for organizations looking for increased transparency, streamlined purchasing, and better control over their business spending.

Key job responsibilities
As a Custom Offer Specialist, you will have the opportunity to:

  • Create impactful customer offers on Amazon Business in collaboration with the Product and Business team.
  • Enhance the visibility and accuracy of offer listing through content correction and improvement.
  • Drive process improvement and innovation by leveraging data and insights to inform the internal team.
  • Collaborate with Sales representatives and Product teams to gather requirements and shape the product roadmap to enhance the customer experience.
  • Provide valuable support to Amazon Business Partners by answering questions and guiding them on custom offer features.
San Jose, CRI

  • Advanced Microsoft Excel
  • Knowledgeable with SQL
  • Business to business catalog experience

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