Accounts Payable Analyst, Customer Service - Heredia, Costa Rica - Stryker

Stryker

Empresa verificada

Heredia, Costa Rica

hace 1 semana

Publicado por:

Andrea Rodríguez

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Descripción

Why finance at Stryker?:

***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more

Position summary:
The Analyst will be primarily responsible for responding to all AP inquiries from Suppliers and Stryker internal Customers.

Essential duties & responsibilities:
(detailed description)

Supplier Statement reconciliation
Identify and correct minor issues with the processes or tools in a timely and collaborative manner
Generate ad hoc AP reports and metrics
Conducts conference calls with Suppliers and Stryker Internal parties to resolve invoice issues
Comply with Corporate accounting policies, US and local GAAP
Meet SLAs 2448 hours
Outstanding check process
End to end resolution (internal coordination SD
Q&R) to final issue resolution
Handle internal and external escalations (vendors & stakeholders), and maintain a high rate of customer satisfaction
Performs other related work as assigned by management related to providing support to AP Operations.

Education & special trainings:

Associates Degree in Accounting, Business or at least two years of equivalent studies towards a College degree in a related field
MS Office
Big plus: knowledge in ERP's: Oracle, SAP, COUPA
Fluent English speaker. Able to interact in English with customers in business environment (both spoken and written).

Qualifications & experience:

35 years of relevant experience working in a multinational business in a Finance related function such as collections, customer service, technical support, accounts payable or accounting.
Experience of working in a shared service center across a global /large organization will be an added advantage

Physical & mental requirements:

Ability to work well with crossfunctional teams and multitask
Strong communication skills. Ability to listen, be clear, concise and empathic when interacting with others.
Demonstrated ability to perform consistently under varying business pressure as well as ability to adapt to a quickly changing environment
Team player. Demonstrated ability to collaborate with others to solve problems and conflicts.
Thrive on challenges. Is motivated with goals, adapts to change and learns fast.
Computer or technical knowledge
Effective problemsolving skills

About Stryker:

Stryker is one of the world's leading medical technology companies and, together with our customers, is driven to make healthcare better.

The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes.

Alongside its customers around the world, Stryker impacts more than 100 million patients annually.