- Serve as primary system administrator for the Salesforce CRM environment
- Develop and implement enhancements to system workflows and objects
- Troubleshoot technical issues related to the CRM system and quality assure their resolution
- Coordinate the evaluation, scope and completion of defects along with new development requests
- Assess the impact of new requirements on Salesforce CRM along with all upstream and downstream applications, systems and processes
- Draft and maintain guides for CRM usage and system management
- Identify opportunities for optimization and automation that improve servicing of clients
- Drive initiatives that improve the sales experience and maximize performance
- Bachelor's degree in relevant field or equivalent experience.
- Proven experience administering and customizing Salesforce CRM system (2+ years preferred).
- Salesforce Administrator Certified
- Strong understanding of data analysis, reporting, objects, and workflows
- Experience with Agile methodologies with Jira and Confluence
- Proficient in SQL, HTML, and JavaScript.
- Adept at intaking sometimes vague requirements and turning them into practical solutions.
- Expert in driving results through meticulous planning and execution
- Prior experience building business solutions in Salesforce, SharePoint or Excel
- Experience with Ajax or the Lightning Framework it a big plus.
-
Salesforce Specialist
Encontrado en: Talent CR S2 - hace 3 días
Experian Heredia, Costa Rica De jornada completaJob Description · Salesforce CRM Automation Specialist with success in maintaining customer relationship management software to ensure the systems best performance and optimization of the overall experience. In this role you will be responsible for executing day-to-day configura ...
-
Senior Integration Engineer
Encontrado en: Talent CR S2 - hace 1 día
Workday, Inc. Heredia, Costa Rica De jornada completaAbout the Role · We promote Workday's core values, with 'Employees' being our first This is why we offer flexible work schedules, empower you to follow your desired career path to achieve professional and personal goals, encourage work-life balance and wellbeing, and are proud to ...
-
Salesforce Technical Support Specialist
Encontrado en: Talent CR S2 - hace 2 días
Moody's Heredia, Costa RicaMoody's is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don't meet every single requirement, please apply You may be a perfect fit for this role or other open roles. · Moody's is a global integrated r ...
-
Marketing Specialist Bilingual
Encontrado en: Talent CR S2 - hace 2 días
In the Network LLC Escazu, Costa Rica De jornada completaWe are looking for an enthusiastic Marketing Specialist to help us with our overall marketing efforts. You will be an integral part of the development and execution of marketing plans to reach targets from brand awareness to product promotion. · Marketing specialist should be a c ...
-
Dynamics CE Senior Developer
Encontrado en: Talent CR S2 - hace 1 día
Hitachi Solutions San José, Costa Rica De jornada completaJob Description · As a Dynamics CE Implementation Specialist, your role will involve: · Participate and help to drive the implementation of Dynamics CE solutions through project phases: discovery, definition, build, test, and deploy. · Collaborating as a subject matter expert wit ...
-
Dynamics CE Senior Developer
Encontrado en: beBee S2 CR - hace 1 día
Hitachi Careers San Jose, Costa RicaCompany Description · Hitachi Solutions is a global solutions integrator passionate about designing, developing, and delivering cutting edge cloud solutions to help our clients innovative across their entire business. Our firm develops the business services and technology powerin ...
-
Senior Customer Success Specialist
Encontrado en: Talent CR S2 - hace 5 días
Concentrix San José, Costa Rica De jornada completaDescription · Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community. · We are looking for an Sr. Specialist, Customer Success (Quality Analyst) to join our team. Today. · We are ...
-
Specialist for Lifecycle Marketing
Encontrado en: Talent CR S2 - hace 2 días
Western Union Santa Ana, Costa Rica De jornada completaSpecialist for Lifecycle Marketing – Costa Rica · Are you a strategist who is hyper-focused on creating and implementing lifecycle marketing and CRM strategy to ultimately improve customer satisfaction, loyalty, and advocacy? Do you have experience crafting and managing complex ...
-
Senior Specialist for Lifecycle Marketing Management
Encontrado en: Talent CR S2 - hace 2 días
Western Union Santa Ana, Costa Rica De jornada completaSenior Specialist for Lifecycle Marketing – Costa Rica · Are you a strategist who is hyper-focused on creating and implementing lifecycle marketing and CRM strategy to ultimately improve customer satisfaction, loyalty, and advocacy? Do you have experience crafting and managing c ...
-
Marketing Operations Specialist
Encontrado en: Un mejor empleo CR C2 - hace 3 días
JBS SOFTWARE SOLUTIONS COSTA RICA S.A. Costa Rica De jornada completaWe are growing JBS is currently looking for a Marketing Operations Specialist to join our team. This role is perfect for someone who thrives in a fast-paced environment and enjoys taking on a variety of marketing, sales, alliances, and demand generation responsibilities. You will ...
-
Security Center Operations Specialist
Encontrado en: beBee S2 CR - hace 3 días
Coloplast A/S Cartago, Costa Rica· Coloplast develops products and services that make life easier for people with very personal and private medical conditions. In Coloplast Business Centre we are responsible for global financial operations, orders administration, HR and IT support, marketing & data analysis act ...
CRM Specialist - Heredia, Costa Rica - Experian
Descripción
Job Description
Salesforce CRM Automation Specialist with success in maintaining customer relationship management software to ensure the systems best performance and optimization of the overall experience. In this role you will be responsible for executing day-to-day configuration, support, maintenance, and improvement of the CRM platform. The Salesforce Administrator will work cross functionally with organizational leaders and subject matter experts to build transformational processes that deliver sales effectiveness. We're looking for a passionate business problem solver. If you're the type that gets bothered seeing a 3-step process because you know that with a little configuration you can automate it down to one or two steps, then we're looking for you.
Responsibilities:
Qualifications
Additional Information
This is a permanent home-based role in Costa Rica. No relocation available.
Culture at Experian
Our uniqueness is that we truly value yours.
Experian's culture, people, and environments are key differentiators. We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Experian is proud to be an Equal Opportunity and Affirmative Action employer. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. For more than 125 years, we've helped people and economies flourish – and we're not done.
We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact... the list goes on. See our DEI work in action
The power of YOU. We are building a culture where everyone is comfortable bringing their whole self to work. A place where we not only respect our differences and values but celebrate them in a positive and supportive environment.
Find out what is like to work for Experian and discover the Unexpected
