Software Engineer - San José, Costa Rica - Datasite

Datasite

Empresa verificada

San José, Costa Rica

hace 1 semana

Publicado por:

Andrea Rodríguez

beBee Recruiter

Descripción

Datasite is where deals are made.

We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries.

Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What's yours? Invest your talents in us, and we'll return the compliment.

Job Description:

Do you have a solid understanding of core Computer Science fundamental concepts? Are you focused on growing as an engineer? If so, this might be the opportunity for you.

As an Application Support Software Engineer 1, you will represent the Product team to triage and solve issues for our clients and our services organization.

We do this both through investigation and troubleshooting of live issues, as well as developing solutions in the form of internal tools to speed up the service and engineering team.

An engineer is expected to take a leadership role in specific technical areas and tasks, such as DevOps or tool development.

Application Support is a team of creative, innovative problem solvers who drive solutions and improvements in the product for our customers.

Essential Duties

Develop solutions in a rapid manner to issues brought by our services team
Work within the Application Support Development team in an agile methodology to automate or create tools for use by internal teams.
Identify and own key technical projects, codebases, and initiatives
Triage, clarify, prioritize, and document client issues, workarounds and solutions. Be the point of contact for the R&D and Product Management for all Client Issues
Facilitate collaboration and communication between team members, other development teams, internal departments, and clients.
Represent Application Support in product sprints, client escalations and interactions with IT.
Mentor and train new team members, including leading learning sessions
Participate in oncall rotation.

Qualifications:

We are looking for a combination of these technical abilities:
Recent completion or (near completion) with Bachelor's Degree in Computer Science, Math, Engineering, IT, or equivalent experience, completion of a boot camp, etc
Backend experience with Java and/or Python among other modern languages
SQL and DBA Systems Experience (MongoDB preferred)
Operations or Systems Administration skills
Exposure with big data and data analytic tools and design
A technical aptitude and hunger to learn
Strong organizing and time management skills
A commitment to being a team player in a global support environment

Preferred experience:

Cloud Computing Experience (Azure, AWS, etc)
SaaS Networking Experience
Natural problemsolving skills
An ability to identify automation or tooling needs and deliver a solution
Experience in a development or DevOps capacity

Key Success Factors

Our most successful people have these attributes:
Champions of Technical ideas
Proven ability to manage customer expectations
Ability to multitask, effectively "switch gears" and manage multiple issues, actions, and timecritical tasks
Have a passion for learning & exploring exciting new technologies
Exceptional diagnostic ability and are skilled in learning and using industry standard tools and techniques
Are strong trainers and coaches

Bonus Points for experience with:

Spring Framework
React
Jenkins CICD
Kubernetes
Jira, Splunk, BigIP, Adobe LifeCycle,
Problem management, incident management and root cause analysis techniques

As a global organization, Datasite knows that diverse perspectives are essential to our success. We're committed to maintaining a diverse workforce to serve our customers around the world. Datasite is an equal opportunity employer (EEO) and furthers the principles of EEO through Affirmative Action.