Sales Support Assistant - Heredia, Costa Rica - Eagan Immigration PLLC

Eagan Immigration PLLC

Empresa verificada

Heredia, Costa Rica

hace 1 semana

Publicado por:

Andrea Rodríguez

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Descripción

We are looking for a
Sales Contracts and Consultations Assistant Support Assistant to help both our Consultations and Client Follow Up (Contracts) teams in an assistant capacity with the goal of training under and learning from our more senior team members with potential for promotion to either the Consultations or Contracts Specialist roles.

The Client Support Specialist Contracts and Consultations Assistant will support the sales process, including coordinating conversations, assisting in the sales process, setting appointments, coordinating documents follow up and other sales related tasks.

Eagan Immigration is a US-based law firm dedicated to helping our clients explore their immigration options, create a plan for their case and obtain the immigration benefit for which they qualify.

We care about our clients and their families, and aim to support them at each stage of their immigration journey.

Responsibilities:

Provide support during the consultation with potential clients with goal of successfully converting consultations into new clients with signed contracts for the firm.
Schedule, coordinate and shadow phone meetings with prospective clients about their case details, communicating details and any questions to the Consultations Attorney and others internally; effectively share information back with the potential client and/or schedule follow up conversations with the Consultations Attorney.
Respond to all MyCase messages the same day they are received.
Leverage training from legal team to draw out essential information.
Provide impeccable customer service to potential and existing clients.

Requirements:

Minimum of High School Bs. Degree
Background in sales and/or client relationship management in a professional services environment.
Strong verbal and written communication skills; Bilingual in Spanish and English.
Flexibility and the ability to adapt in a fastpaced environment.
Willingness to adhere to the company values of compassion, innovation, communication and commitment.
Some flexibility in hours may be required.
MS Office savvy.
Access to reliable internet speed of at least 1050MB.
Eagan Immigration is an equal opportunity employer. Eagan evaluates qualified applicants without regard to race, color, religions, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic_

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