Specialist, SAP Logistics - Alajuela, Costa Rica - MicroVention

Descripción

The Specialist, SAP Logistics & Warehouse Management – CR will collaborate with business stakeholders, Center of Excellence and external consultants to support, further enhance and enable new solutions in SAP S/4HANA and any associated bolt-ons to meet the business needs in Logistics and Warehouse Management business processes.
The candidate will work closely with members of Logistics and Warehouse teams to address specific business challenges and incorporate these into system solutions.
The role will be directly reporting to MicroVention IT Management, while functionally will operate under the leadership of Center of Excellence/COE (based in New Jersey). Job duties:

Provide support to Logistics and Warehouse business teams for processes and solutions enabled in SAP S4/HANA and SAP Decentralized Extended Warehouse Management and integration with other applications.

Troubleshoot issues, provide guidance to users and implement solutions in alignment with TAH Global Process Design Template and MicroVention needs.

Respond to Help Desk tickets for issues resolution.

Participate or lead continuous improvement projects through the complete project life cycle (requirements gathering, developing and documenting solutions, unit testing and training) for the respective function.

Work with other process teams in resolving key integration points between and across processes to support and enable end-to-end solutions.

Take ownership of the Global Process Design Template, configuration, test scripts, and other associated work related to Logistic and Warehouse management processes to ensure effective control over changes for localization or legal requirements.

Support SAP COE in testing and validation efforts related to maintenance patches, version upgrades and integration on new bolt-on applications as required.

Adhere to the policies, standards, and baselines to ensure consistency.

Manage stakeholder relationships and escalations.

Perform other duties and responsibilities as assigned.