Order Entry Specialist - San José, Costa Rica - Emerson

Emerson

Empresa verificada

San José, Costa Rica

hace 1 semana

Publicado por:

Andrea Rodríguez

beBee Recruiter

Descripción

Duties and Responsibilities

Specific functions enumerated according to importance.

Reviews all orders that he/she will process (Account name, PO numbers, complete catalog numbers, quantities, voltages, shipping instructions, any additional special instructions).
Enters the PO into the Web Order Entry Form.
Check pricing in the PO if it matches the system and rejects accordingly if there is a discrepancy.
Verifies acceptable payment terms.
Tracks down all inquestion Purchase Orders.
Performs other duties and responsibilities as assigned.

Specific responsibilities/accountabilities in terms of the following:

Work of others
Ensures that orders are entered in a timely manner; works and collaborate with all members of the program.

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Information:

Enters accurate information of customer details and request in the provided CRM tool.

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Decision-making - None as all important decisions are coursed to either the team leader and/or the Customer Support Manager

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Consequence of Error:

Decrease customer satisfaction, increase in the number of returned items due to incorrect data entry, loss profit and could potentially lead to loss of market share.

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Responsibility for Resources - Responsible for all company assets and materials issued to the Customer Support group of ASCO organization.
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Responsibility for Information - Must ensure accurate information of reports and information sent out to ASCO management.

Qualifications & Skills
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Educational attainment requirement/s - College Graduate