- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
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Inside Account Manager - San José, Costa Rica - TD SYNNEX
Descripción
Job Description
• Position owner must stay current with vendor-specific portfolio in order to make appropriate recommendations to resellers on the configuration and design of system solutions along with product awareness in order to grow the sales of a funding vendor's product line.
• Incumbent is seasoned and has the experience to handle complex customer issues with minimal supervision.
• Works closely with TD SYNNEX's Product Manager and the funding vendor's representatives to execute marketing activities.
Essential Duties & Responsibilities Required
• Proactively manages accounts by evaluating product mix and profitability
• Makes adjustments to meet TD profitability objectives
• Identify appropriate opportunity to sell TD full portfolio of products and services
• Develops strategic business plans, and effectively present to TD management.
• Viewed by supporting departments management teams as a change agent and subject matter expert
• Provides sales/marketing support to increase vendor and product awareness.
• Provides technical presentations/training to sales, support, and customers.
• Assists associates and reps in resolving complex, important customer problems or issues
• Reports on key metrics as designated by product line(s) of responsibility and distributes monthly update to Leadership, Product Marketing Team, and vendor representative(s).
• Requires high level of interpersonal and collaborative skills
• Identifies, develops, and implements business opportunities through customer facing activities
• Demonstrates detailed account knowledge
• Creates business plans to uncover new opportunities, and increase TD SYNNEX's sales and profits
• Represents TD SYNNEX professionally in daily interface with business partners, customers, and supporting departments
• Represents TD SYNNEX at business partner events
• Performs additional duties as assigned
• Meets attendance and punctuality standards
Qualifications, Required Knowledge Skills & Abilities and Working Conditions
The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.
• Able to be diplomatic when handling calls/correspondence for Management.
• Able to coach others in the development of their skills. Able to comprehend, integrate, and improve upon complex cross functional business processes.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to display assertiveness and a high level of self-confidence.
• Able to facilitate group interactions.
• Able to identify needs and opportunities and develop action plans to address.
• Able to interact effectively with all levels of management.
• Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
• Able to prepare/analyze appropriate reports and other business correspondence.
• Able to serve as a resource to others in the resolution of complex problems and issues.
• Able to sort through numerical information and recognize trends and details.
• Able to think strategically and tactically.
• Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc.) at an advanced level.
• Possesses strong organizational and time management skills, driving tasks to completion.
• Able to analyze and resolve complex issues and problems in a sound and timely fashion.
• Minimum of 1 to 3 years or relevant work experience in vendor relations & formal product presentations and/or technical sales training experience to small and medium audiences
• Knowledge of the interoperability of various PC components, software, peripherals, networking, desktop platforms, applications, standalone and network operating systems, with strong technical abilities in at least (2) of these areas
• Able to maintain confidentiality of sensitive information.
What's In It For You?
