Chargebacks Gross to Net Analyst - San José, Costa Rica - Pfizer

Pfizer

Empresa verificada

San José, Costa Rica

hace 1 semana

Publicado por:

Andrea Rodríguez

beBee Recruiter

Descripción

Pfizer's Global Financial Solutions (GFS) Shared Services is a well-established operation with beginnings in

Memphis, Tenn., in 1997. The organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, and

Eastern Europe in 2014. In 2016, GFS welcomed Cairo into its network, providing financial shared Services support

to the AfME region. GFS Shared Services has a workforce of more than 900 Pfizer colleagues, in addition to a

successful partnership with a Business Process Outsourcing (BPO) partner, Genpact, in three locations globally.

The GFS Shared Services Center (SSC) for the Latin America Region (LAR) is a high performing team responsible

for the timely delivery of standardized financial processes on behalf of Pfizer. The organization performs certain

Record-to-Report, Invoice-to-Pay, Travel & Entertainment, Credit-to-Cash and other related activities from a

regionally centralized locations in San Jose, Costa Rica.

The Chargeback Analyst will process chargeback claims for wholesalers in the US and Puerto Rico and resolve

exceptions related to contracts, products and membership timely and accurately. The Chargeback Analyst will

regularly interface with internal and external customers including, but not limited to GFS Americas, Wholesalers,

Contract teams, Business Technology and A/R and Collections. The Chargeback Analyst will identify data and

systems issues related to wholesaler chargeback submissions timely, and work to eliminate recurring issues and

rework. The Analyst will also answer inquiries in shared mailboxes and provide audit support to US colleagues.

This is a great opportunity to join a high performing and dynamic organization with opportunities to grow and develop.

The role requires flexibility; both in terms of working hours, given that there will be peak periods each quarter; as well

as working collaboratively in a highly team-based environment.

Responsibilities:

Responsible for the timely and efficient payment of chargeback claims to business trade customers

(wholesalers) for Pfizer's worldwide businesses.

Research chargeback claims submitted from wholesalers and/or distributors and dispute if necessary by

comparing debit memos received to the information provided in Pfizer's contracts.

Collaborate regularly within the department with colleagues to review processes, metrics, industry

updates and issues pertaining to chargebacks and membership.

Manage Chargeback and Membership Work in Process (WIP) lines

Manage shared Chargeback and Membership mailboxes

Provide audit research and support for Chargebacks and Memberships

Provide project research for Chargebacks and Memberships

Participate in GFS Americas order-to-cash initiatives as needed.

Interface regularly with the business units supported.

Qualifications:

Bachelor's degree or career in progress from accredited institution required, preferably in Business or Finance.
12 years of experience required, ideally in a Finance or data processing related position.
Attention to detail, problem solver and strong analytical skills.
Strong communication skills and a team player.
Be able to work independently in a team environment.
Must maintain a high degree of accuracy and attention to detail.
Must be able to organize and process a high volume of transactions.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in

each jurisdiction in which it operates.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

EEO (Equal Employment Opportunity) & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.

Finance & Accounting