Css Specialist - San José, Costa Rica - Midland Credit Management, Inc.

Midland Credit Management, Inc.

Empresa verificada

San José, Costa Rica

hace 1 semana

Publicado por:

Andrea Rodríguez

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Descripción

About Us
We are more than a specialty finance company providing debt recovery solutions for consumers.

We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families.

We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results.

If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you

RESPONSIBILITIES
Reviews, investigates, and processes account level documentation in a timely manner using a defined set of procedures and guidelines 80%

Identify and escalate issues that may be a risk to the company 10%

Perform other duties, as assigned 5%

Makes suggestions for improvements to daily automated and manual processes

5%

MINIMUM REQUIREMENTS

EDUCATION:
High School Diploma
FIELD OF STUDY:General Education

EXPERIENCE:
Required: - 2 years customer service or clerical experience

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:

Good written communication and documentation skills
Proficiency with Microsoft Office products
Ability to effectively prioritize and multitask
Excellent attention to detail
Ability to make sound decisions using company procedures and guidelines

PREFERRED QUALIFICATIONS

EDUCATION:
Bachelor's
FIELD OF STUDY:Business or Related Field

EXPERIENCE:2+ years' work experience in financial services or legal related field.

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:

Knowledge of FDCPA, FCRA or other regulatory training

What We Offer
We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.

We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.