Senior Content Curator - San Pedro, Costa Rica - CRG Solutions

CRG Solutions

Empresa verificada

San Pedro, Costa Rica

hace 1 semana

Publicado por:

Andrea Rodríguez

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Descripción

Think you're up for the challenge?

We are looking for a Senior Content Curator to join our Talent & Leadership Development Team (TLD) to play a key role in selecting, organizing, and customizing learning resources from third-party content libraries to meet the diverse needs of our people.

Your goal is to ensure that the curated content aligns with our business objectives and enhances the professional development of our people.

If you are a dynamic and creative individual with a passion for shaping learning experiences, we invite you to join our team and shape the future of employee development in our dynamic environment.

This is an exciting role that will present the challenge of maximizing the learning platform to support the continued development of our people and our learning culture.

Key Responsibilities

Content Curation:

Collaborate and consult with teams to identify skill gaps and learning needs for different employee groups, practices, and roles
Create curated playlists and learning paths, from both internal and external content libraries, that guide employees through relevant content in a sensical order
Map content to career progression, providing employees with a clear learning path for professional growth
Focus on creating a userfriendly experience, allowing employees to navigate through the content seamlessly
Work closely with content providers and vendors to stay informed about new offerings

User Support and Training:

Provide user support by addressing inquiries and troubleshooting issues related to content
Develop and deliver training materials for users

Analytics and Reporting:

Implement tracking mechanisms to monitor employee engagement with curated content
Collect feedback to refine and improve content selection and delivery
Use data insights to identify trends, opportunities for improvement, and areas of success
Make datadriven recommendations to enhance the effectiveness and completeness of content

Continuous Improvement:

Regularly review the effectiveness of curated content, updating it based on changing business needs, industry trends, and employee feedback
Stay abreast of new content offerings from thirdparty providers to ensure our learning resources remain current and relevant and proactively make recommendations on skillbased offerings for the firm
Strong project management skills of crossfunctional teams to oversee the implementation of solutions and improvements

Qualifications

Bachelor's degree in relevant field such as human resources, education, instructional design, information technology, or similar preferred
5+ years of related experience, content curation in a corporate learning environment preferred
Experience working with various learning content libraries, i.e., Udemy, Pluralsight
Demonstrated problem solving and critical thinking abilities
Strong written and oral communication must be able to work well and communicate effectively with technical and nontechnical resources
Desire to learn and continuously improve
Experience working in an Agile/Scrum sprintbased environment; understanding of Agile/Scrum methodology concepts, techniques, and ceremonies preferred
Ability to multitask and demonstrate a strong desire to take on new tasks and learn new things
Ability to analyze, understand, and prioritize business problems
Work experience in management/technology consulting or professional services industries preferred
Think you have what it takes?_ Join our team and make us better