Junior Collector - Heredia, Costa Rica - Equifax
Descripción
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
The Collections Analyst will be in charge of the analysis of delinquent customer issues, develop solutions and implement action plans to resolve delinquencies in a timely and effective manner.
Providing customer service regarding collections issues, prepare reports, process refunds, process and review account adjustments, resolve client discrepancies and short payments.
What you'll do
- Accountable for reducing delinquency of assigned accounts
- Followup on customer past due balances appropriately
- Ensure all analysis, reconciliations and reporting is prepared accurately by deadlines
What experience you need
- English B2/C 1 year Excel experience
- 1 year experience in the accounting department
- 1 year customer service experience
What could set you apart
- Oracle and Salesforce experience
- University student in Accounting, Business Administration, Finances or a related career
- Accuracy and analytical skills
- Sense of accountability/ responsibility
- Detailoriented with good problem solving skills
We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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