Customer Service Advisor - Heredia
Sólo para miembros registrados Heredia, Costa Rica
hace 1 mes
* Este rango salarial es una estimación realizada por beBee
Job summary
Huntsman is seeking a Customer Service Advisor supporting the Polyurethanes (PU) Division located in San Jose, Costa Rica. This position will report to the Order Management Team Lead.
Responsibilities
- Manage the day-to-day relationships and orders for identified customer accounts, ensuring proficient and knowledgeable customer service is provided with a sense of integrity and trust.
- Perform all job duties by following required company and/or department processes in handling customer orders, issues, product returns, order cancellations, complaints, quotes, documentation requests, same-day order entry and data maintenance.
- Have good working product knowledge and may suggest alternate or compatible products to customers as needed.
- Manage any issues that may arise in a timely manner towards resolution, including alternate escalation protocols and fee negotiation.
Descripción del trabajo
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