Senior Supervisor De Servicio Al Cliente - Heredia - Marriott Worldwide

    Marriott Worldwide
    Marriott Worldwide Heredia

    hace 5 días

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    Descripción

    Job Summary

    Respond to guest inquiries, ensure their requests are met, and follow up to guarantee satisfaction. Take and confirm reservations and cancellations, and provide guests with information about property amenities and local areas of interest.

    Key Responsibilities:

    • Respond to guest requests for special arrangements or services
    • Collaborate with management to develop and implement ideas and procedures
    • Assign and complete work tasks on time and meet quality standards
    • Welcome and acknowledge guests according to company standards
    • Develop positive working relationships with others
    • Ensure adherence to quality expectations and standards

    Marriott International

    As a host with Marriott Hotels, you will help deliver premium choices, sophisticated style, and well-crafted details. Together, we will innovate and reinvent the future of travel. JW Marriott believes our associates come first, and that if they're happy, our guests will be happy.



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