Data Management Analyst - Heredia, Costa Rica - Experian

Empresa verificada
Heredia, Costa Rica

hace 1 mes

Andrea Rodríguez

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Andrea Rodríguez

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Company Description

Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.

We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for.

In addition, for the last five years we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine.

With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW).

Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle.

Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.

Job Description:

Support all data loading processes within the Data Management department as a team member.

This position will develop an understanding of all the data loading principles and best practices, adhere to best practices and established processes and procedures, and collaborate with team members for continual technical growth and understanding.

Key Responsibilities

  • Assist with operational escalations as needed.
  • Troubleshoot data loading errors and inconsistencies while following the established processes and procedures.
  • Engage with data furnishers, both written and verbally, while validating submitted data or executing project work when appropriate.
  • Participate in daily scrum meetings to review escalations, worst cases, and any blockers that limit the ability to perform assigned duties.
  • Escalate appropriate issues to senior team members while owning the overall issue resolution.
  • Research and assess reporting history prior to and during all work related to data furnishers.
  • Field support calls directly from data furnishers and other internal personnel as required.
  • Enroll in and pass assigned training that is within the role's area of responsibility.
  • Participate in internal project and change acceptance testing as directed.
  • Provide input in weekly change reviews and in areas that require processing or procedural enhancements.


  • Basic skills in SQL and relational database technology.
  • Basic process management and project tracking skills.
  • Understanding of ETL.
  • Basic in data analysis tools and report development I.e (Excel, Tableau, Alteryx, others).
  • Basic in MS Office.
  • Basic Ability to manage multiple tasks.
  • Basic problemsolving skills
  • Basic organizational skills.
  • Strong English communication skills, written and verbal.
Additional Information

Our benefits include:

Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian is proud to be an Equal Opportunity and Affirmative Action employer.

Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together.

We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

  • Experian is proud to be an Equal Opportunity and Affirmative Action employer_. _We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. For more than 125 years, we've helped people and economies flourish and we're not done.
We take our people's agenda very seriously.

We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact..

the list goes on. See our DEI work in action

The power of YOU. We are building a culture where everyone is comfortable bringing their whole self to work.

A place where we not only respect our differences and values but celebrate them in a positive and supportive environment.

Find out what is like to work for Experian and discover the Unexpected

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