Background Check Analyst - Escazú, San Jose

Job summary

Ensure that all candidates, employees, contractors, and other individuals under evaluation meet the company's legal, ethical, and operational standards through rigorous, reliable, and efficient background verifications.

Responsibilities

• Manage the end-to-end background verification process across 15+ countries, including criminal, employment, education, reference, and credit checks (when applicable).
• Utilize modern background screening platforms, APIs, national and international databases, and automated digital services.
• Integrate with HR systems (HRIS), Applicant Tracking Systems (ATS), and other internal tools to ensure process fluency and traceability.
• Ensure compliance with local and international regulations, including data privacy laws, personal information protection, labor rights, and anti-discrimination standards.
• Properly capture and manage candidate consent, maintaining confidentiality and ensuring compliance with adverse action notification procedures.
• Analyze and interpret background check results, generating clear and actionable reports.
• Drive continuous process improvement by identifying opportunities for automation and artificial intelligence integration.
• Monitor key metrics: turnaround time, accuracy, compliance rate, candidate and stakeholder satisfaction.
• Collaborate with HR, Legal, Compliance, and Technology teams, and coordinate with external vendors.
• Manage risk and uphold the company's reputation by ensuring fair, unbiased, and transparent verification processes.

Skills and Competencies

• Exceptional attention to detail and analytical thinking.
• Strong research and source validation skills across multiple countries.
• Solid knowledge of data privacy regulations (e.g., GDPR, CCPA) and international labor standards.
• Technical proficiency with background verification platforms, HRIS/ATS systems, and modern digital tools.
• Effective written and verbal communication skills, with the ability to interpret and explain complex data.
• High integrity and responsible handling of confidential information.
• Ability to manage multiple cases simultaneously and perform effectively under pressure.
• Adaptability to emerging technologies, changing regulations, and diverse international contexts.

Descripción del trabajo