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  • Agente De Servicio Al Cliente - Heredia - Marriott International, Inc

    Marriott International, Inc
    Marriott International, Inc Heredia

    hace 5 días

    Marriott International, Inc. background
    Descripción

    **Job Title:** Guest Experience Expert

    **Job Summary:** We are seeking a skilled and enthusiastic Guest Experience Expert to join our team at the Costa Rica Marriott Hotel Hacienda Belen. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences that exceed our guests' expectations.

    **Key Responsibilities:

    • Provide warm and personalized service to our guests, ensuring a smooth check-in and check-out process.
    • Take the initiative to deliver a wide range of services that guide guests through their entire stay, from processing operational needs to addressing guest requests and sharing local area highlights.
    • Maintain high standards of quality and professionalism in all interactions with guests and colleagues.
    • Work effectively as part of a team to ensure seamless delivery of services and achieve business objectives.

    **Requirements:

    • Excellent communication and interpersonal skills.
    • Able to work effectively in a fast-paced environment and adapt to changing circumstances.
    • Familiarity with hotel operations and ability to learn quickly.
    • Ability to move around the property (stand, sit, or walk for an extended time) and perform tasks that require physical stamina.

    **What We Offer:

    • A competitive salary and benefits package.
    • The opportunity to work with a global company and be part of a diverse and inclusive team.
    • Training and development opportunities to enhance your skills and career progression.

    **Marriott International is an Equal Opportunity Employer:

    We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


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