Onboarding Delivery Manager - Otro, Costa Rica - IBM

Descripción

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible.

Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

Apply Onboarding expertise to the countries - Develop and implement

strategies for global Onboarding Operations and delivery services in

alignment with the overall business objectives.

• Ensure KPI/Measures targets are met timely accurately for your region and

periodic management updates. Lead and enable the team drive OnB

results for success.

• Ensure Operational efficiency and positive experience for new hires and

hiring managers.

• Stakeholders Management/relationships ensuring the delivery of high-quality services.
• Plan delivery deadlines and resource management for the countries in the

Region.

• Partner in implementing the applicable legislation changes with regard to

GEVS and CEVs, align the same through global Onboarding

Design/Governance model.

• Identify simplification, transformation Opportunities within Onboarding

delivery services and share best practice with other regions.

• Partner in driving IBM transformational special projects - such as Success

Factor and Immutable Talent ID deployment, AVT implementation

• Ensure Statutory Compliance / Business Control/Audit requirements are

met.

• Escalation management and apply strong Governance system.
• Track pain points - identified issues to resolution.
• Be the trusted advisor to OnB program and boost OnB program

competitiveness.

• Team management, Performance management, change management
• Enable a result oriented, collaborative, and innovative team that delivers

high performance.

Required Technical and Professional Expertise

Depth understanding of Onboarding process and best practices

Knowledge of Human resources principles

Proven analytical and problem-solving skills

Strong verbal and written communication skills

Proven ability to collaborate across teams, stakeholders.

Highly organized and solution oriented

High level of knowledge of the relevant HR systems and processes

Highly motivated, strong leadership, growth mindset.
Fluent English

Preferred Technical and Professional Expertise
Same as required