The Service Desk Analyst serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. · Manage and organize the Incident and Request Queue for Auxis clients, ensuring tickets are assigned correctly. · Serve as ...

Serve as the first contact point within the Service Desk offering level 0 and level 1 support to Sysco associates and internal customers via phone calls, live chat support and manage non-critical single user escalation requests. · Addresses and resolves reported non-major inciden ...

Serve as the first contact point within the Service Desk offering level 0 and level 1 support to Sysco associates and internal customers via phone calls, live chat support and manage non-critical single user escalation requests. · Addresses and resolves reported non-major inciden ...

We are seeking a dynamic and results-oriented Customer Facing enthusiast to join our Talent Support team. · Provide firstline support for technical issues via phone, email, and chat and understand their concerns and provide prompt and accurate solutions · Troubleshoot hardware an ...

The Deal Desk team's primary objective is to ensure that complex, high-value deals make their way through internal processes with cross-functional alignment with a focus on achieving the company's objectives. · Manage non-standard deals through the review process to assess risk, ...

Are you looking for new challenges and a place where you can enjoy a close-knit environment while constantly learning? Welcome to a team with a clear purpose: TRANSFORM people's lives by being the most reliable TECHNOLOGICAL ally · Provide Level 1 and 1.5 technical support, ensur ...

The Information Technology Quality Assurance Specialist plays a key role in driving quality, efficiency, and knowledge within the Service Desk by combining training expertise, quality assurance oversight, and knowledge base management. · Maintain Contact Center quality standards ...

The Service Desk Quality Assurance and Trainer plays a key role in driving quality, efficiency, and knowledge within the Service Desk by combining training expertise, quality assurance oversight, and knowledge base management. · Maintain Contact Center quality standards through r ...

The Service Desk Quality Assurance and Trainer plays a key role in driving quality, efficiency, and knowledge within the Service Desk by combining training expertise, quality assurance oversight, and knowledge base management. · Maintain Contact Center quality standards through r ...

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. · ...

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other ...

The Infrastructure Analyst 2 is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. · ...

We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. · Be responsible for and support the documents download process, including performing ma ...

We are seeking a Data Operations Intern to support the documents download process, data entry, and administrative tasks. The ideal candidate will have excellent attention to detail, strong communication skills, and proficiency in Microsoft Office. · Support new deal set-up, data ...

NTT DATA is seeking an IT Workflow Coordinator to join their team in Heredia, Costa Rica. The ideal candidate will have 2+ years of experience in IT support coordination, service desk, field services, or workflow management. · Monitor, assign, and prioritize IT service requests a ...

As the IT Specialist you will serve and interface with representatives from every department on a regular basis to solve daily challenges and needs. This role requires a high degree of customer service and expertise. · Provide first line response to internal customers requiring a ...

The Infrastructure Technology Lead Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. · ...

We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. · Be responsible for and support the documents download process, including performing ma ...

The Quality Analyst supports operational excellence by reviewing cases, identifying quality gaps, coaching support agents, and driving continuous improvement initiatives. · Review cases based on required sampling guidelines to ensure compliance with KPIs and SLAs. · Provide addit ...

At Thermo Fisher Scientific, our Finance teams are important to our business and functional teams to make educated, sound decisions that drive our Mission and make us a stable and trusted industry leader. · From Financial Planning & Analysis, Tax, Treasury, Financial Reporting, A ...

The Infrastructure Technology Lead Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. · Cr ...