Senior Change Manager - Heredia, Heredia
Sólo para miembros registrados Heredia, Heredia, Costa Rica
hace 1 mes
* Este rango salarial es una estimación realizada por beBee
Job summary
An experienced Change Management Consultant is needed to provide end-to-end expertise on complex, technical projects within a global customer support environment.
Responsibilities
- Lead change management activities: impact analysis, strategy, planning, communications, training, engagement, and adoption measurement.
- Partner with project leaders to assess impacts, document findings, and provide clear, actionable change plans.
- Develop and deliver messages, presentations, and training to ensure smooth adoption of new concepts.
- Track progress and measure results of change initiatives.
Qualifications
- 4+ years of experience in change management or similar roles.
- Bachelor's degree, certification, or equivalent experience.
- Strong communication, technical writing, and presentation skills.
- Proven ability to manage multiple change initiatives independently.
- Proficiency with Google Suite, Microsoft Office, and project management tools (e.g., Smartsheets).
- Familiarity with collaboration tools (Zoom, Confluence, Slack, Miro, AI tools).
Descripción del trabajo
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