Manager, Vendor Technical Enablement - San José, Costa Rica - TD SYNNEX

TD SYNNEX

Empresa verificada

San José, Costa Rica

hace 1 semana

Publicado por:

Andrea Rodríguez

beBee Recruiter

Descripción

The Vendor Technical Enablement Manager provides general supervision to the Systems Engineering department regarding technical and non-technical issues and daily operational activities.

Assumes responsibility for planning and executing efficient and effective operations of the group.

Assists in setting department procedures and guidelines.

Reports on employee, vendor, and departmental performance on a monthly basis.

Actively promotes the SE program by conducting formal presentations for Product Marketing organization and TD SYNNEX's vendor partners.

Coordinates quarterly goal planning reviews with Systems Engineers, Product Marketing team, and Vendor Representatives to determine performance against objectives.

"This position is for Shyft Global Services, a leading technology lifecycle service provider that partners with companies around the world to shift the way they do business.

Shyft Global Services is a wholly owned subsidiary of TD SYNNEX employing more than 1,500 services professionals and IT experts focused on delivering end-to-end product and customer lifecycle management services for original equipment manufacturers (OEMs) and other technology innovators.

"

What You'll Do:

Works with Human Resources to recruit, interview, place, and retain, qualified technical resources.
Trains, mentors, and develops Associate, Systems, and Senior Engineers to meet and exceed goals and objectives outlined by TD SYNNEX and vendor partners.
Travels, makes presentations, and interacts with resellers at Technology Expo's.
Conducts oneonone feedback sessions to further employee development.
Conducts monthly staff meetings, performance reviews, development plans, and performance plans as necessary.
Oversees Project Management and Specialty Team Management functions (Tech Team, Resource Team, Marketing Team, etc.).
Works closely with peer management team to develop departmental process and procedure.
Performs additional duties as assigned
Meets attendance and punctuality standards

What We're Looking For:

3+ Years of relevant work experience
Able to build solid, effective working relationships with others.
Able to constructively work under stress and pressure when faced with high workloads and deadlines.
Able to create and conduct formal presentations.
Able to analyze and resolve complex issues and problems in a sound and timely fashion.
Able to identify needs and opportunities and develop action plans to address.
Able to interact effectively with all levels of management.
Able to stay with a position or plan of action until the desired objective is achieved.
Able to supervise, train, and evaluate the performance of subordinates. Able to troubleshoot systemrelated problems.
Possesses strong organizational and time management skills, driving tasks to completion.
Able to maintain confidentiality of sensitive information.

Other Education / Certifications:

Possesses strong data entry skills.
Able to demonstrate complex problem solving, critical thinking, and decisionmaking.
Understand, communicate, and collaborate effectively with people across various identities.
Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions:

Remote / Workfromhome.

What's in it for You?
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Make the Most of our Global Organization:network with other new co-workers within your first 30 days through our onboarding program.
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Grow Your Career: our first priority is to hire from within and help our people grow. As a co-worker, you'll have more career opportunities available to you. You can also accelerate your path to success with formal programs on leadership and professional development, and many more on-demand courses.
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Work with World-Class Vendors: our current Telesales Reps are working with some of the biggest brands in technology.
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Elective Benefits:our programs in Costa Rica include optional asociacion solidarista (up to 4% employee contribution and 3% company match), optional private medical insurance, life insurance, scholarship program, monthly electricity payment assistance, and more
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Elevate Your Personal Well-Being: boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program (LEAP).

What's In It For You?
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Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
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Grow Your Career:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
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Elevate Your Personal Well-Being: Boost your financ