- Administer and schedule automation processes in the live environment, including running and restarting processes, maintaining virtual machines and licenses, and viewing logs.
- Investigate and resolve issues related to bots by engaging developers, subject matter experts (SMEs), business analysts, and other stakeholders.
- Serve as a contact point for business teams regarding automation-related issues, ensuring effective communication.
- Collaborate with the development team to address software-related issues and propose improvements for establishing a robust automation environment.
- Provide Automation Anywhere development support to the delivery team when required.
- Monitor deployed bots in the production environment to ensure smooth process execution and utilization.
- Analyze exceptions encountered during processes and take proactive steps to reduce them.
- At least one year of experience in process automation, preferably as an RPA Controller or Developer using Automation Anywhere.
- Ability to write simple code queries or experience in development using low-code applications (AutoHotkey, Power Automate, AutoIt, etc.).
- Basic understanding of APIs (, REST, SOAP).
- Basic knowledge of databases (SQL or NoSQL).
- Strong interpersonal and communication skills capable of effectively explaining technical issues to both IT professionals and business teams.
- IT mindset with a willingness to learn new technologies and solutions.
- Proactive mindset with a drive for continuous improvement.
- Excellent problem-solving and analytical skills.
- Familiarity with Business Intelligence tools such as Power BI is a plus.
Analyst - RPA Administrator (Shared Services) (CR) - Heredia, Costa Rica - AmerisourceBergen Services Corporation
hace 3 semanas
Descripción
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today
What you will be doing
What your background should look like
Requires some training in fields such as computer sciences, information systems, or similar vocations generally obtained through completion of a four-year Bachelor's Degree program, technical vocational training, or equivalent combination of experience and education. Normally requires a minimum of one (1) to three (3) years directly related and progressively responsible experience; experience in application programming/automation is required.
What Cencora offers
All team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost. Additional country-specific benefits such as healthcare, sick leave, death and disability, retirement, as well as perks and allowances may be provided. Details of programs vary by location.
Schedule
Full timeAffiliated Companies
Affiliated Companies: AmerisourceBergen Services Corporation