Intermediate Collections Analyst - Heredia, Costa Rica - Equifax
Descripción
As a Collections analyst, you will manage collection efforts for an assigned portfolio of accounts, and conduct detailed research, queries, reconciliation, and analysis required to resolve all nonpayment or account disputes and produce account status reports for management review.
What you'll do
- Manage collection efforts for assigned portfolio of accounts
- Conduct detailed research, queries, reconciliation, and analysis required to resolve all nonpayment
- Resolve dispute matters, review refunds, and process account adjustments
- Produce account status reports for management review
- Develop solutions and implement action plans to resolve delinquencies in a timely and effective manner
- Responsible for monitoring and maintaining assigned accounts, customer calls, and small balance writeoffs
What experience you need
- 2 years of experience working in Collections B2B / accounting Department
- English B2/C 80% knowledge of Excel skills
What could set you apart
- Salesforce
- Oracle Experienced
- University student or graduate; preferably in business administration, finances, accounting, or related fields.
- Cares and watches over the group's objectives and results
- Performs tasks according to established procedures with process improvement capability
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