Invoicing Clerk - San José, Costa Rica - TD SYNNEX

    TD SYNNEX
    TD SYNNEX San José, Costa Rica

    Encontrado en: Talent CR S2 - hace 2 semanas

    TD SYNNEX background
    De jornada completa
    Descripción

    Job Overview

    Prepare and review invoices, ensuring the accuracy and completeness of billing data, resolving billing issues, and maintaining accurate records.

    Primary Duties and Responsibilities:

  • Primary responsibility is the creation, review, and delivery of invoices to customer for maintenance contracts and installation events.
  • Coordinates with internal and external resources to meet agreed-to expectations of the customer and TD SYNNEX.
  • Identifies and communicates options available for issue resolution, as needed.
  • Ensures appropriate information is updated and maintained for the customer and internal teams.

    • Knowledge and Skills:

  • English, B2+ or above - Required.
  • Previous customer invoicing experience - Required.
  • Accounting knowledge - Required.
  • Demonstrated verbal and written communications and interpersonal skills sufficient to work in a team environment and effectively interface with internal teams.
  • Ability to work with the team on multiple and a variety of tasks.
  • Ability to learn and adapt to different customer requirements.
  • Demonstrated critical thinking and decision-making skills in understanding and applying process guidelines to resolve problems.
  • Demonstrated ability to perform basic mathematical calculations.
  • Intermediate working knowledge of Microsoft Office (e.g., Excel, Outlook, Teams).
  • Salesforce experience desired, but not essential.
  • Previous back-office experience desired, but not essential.
  • Demonstrated ability to learn new ERP systems.

    • Work Experience Requirements:

  • 2+ years of progressive previous work experience in a customer service, and/or support role working with customers, or a combination of post-high school formal education and job experience that demonstrates the ability to meet all of the identified job responsibilities.

    • Education & Certification Requirements

  • High School or equivalent
  • Accounting Technical degree

    • Working Conditions

  • Hybrid schedule conditions

    • What's In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

    • Don't meet every single requirement? Apply anyway.

    At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for