Quality Process Consultant - Heredia, Costa Rica - Equifax

Equifax

Empresa verificada

Heredia, Costa Rica

hace 1 semana

Publicado por:

Andrea Rodríguez

beBee Recruiter

Descripción

Equifax is where you can power your possible.

If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

This role is responsible for assisting with the design of a business process quality & risk framework for businesses located in the US.

This position will work closely with US Ops leaders to understand processes, controls, and technical requirements in order to design measurement plans to support internal process monitoring health (risk).

What you'll do:

Assist with the design of a business process quality & risk framework for the US and execute its activities to monitor process status and risk health
Conduct FMEAs to identify key control points, and highrisk areas /failure points and work with the business to mitigate those risks
Own the RCA process. Ensure it is written and that the preventive actions identified are implemented
Work with the business to implement a continuous improvement model to improve processes & mitigate risks
Ensure proper change management for any process changes

What experience you need:

Bachelor's degree in
Industrial Engineering .
1+ years of experience with
risk assessments, or compliance processes:
2+ years of experience in Quality Processes in a Fintech or Data-driven company
English Proficiency (B2+ level or higher, BELT)

What could set you apart:

VISA USA, active
Strong facilitation, oral communication, and written communication skills
Demonstrated experience with data modeling, query languages (e.g. SQL), and relational database platforms (e.g. BigQuery)
Ensure internal and external defects are recorded properly
Conduct audits on a set sample size to ensure processes are being followed
Establish transparency through regular and consistent reporting of the quality process improvements
Support the development of policies and standards to document monitoring activities

We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.

Equifax is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.