Csx BI - San José, Costa Rica - Splunk

Splunk

Empresa verificada

San José, Costa Rica

hace 1 semana

Publicado por:

Andrea Rodríguez

beBee Recruiter

Descripción

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.

While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work.

If you become a Splunker, we want your whole, authentic self, what we call your "million data points".

So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

The CSX BI & Cadence Program Manager will partner with internal CSX functional leaders to enable and help support consistent, cohesive, and appropriate focus on team and individual functional performance metrics across the entire CSX organization.

Responsibilities Include:

Partner crossfunctionally across all CSX functions to understand and ensure functional leaders and BI representatives to identify key individual and team performance metrics
Ensure MBOs ( Management by Objectives) are defined, tracked and data made available to applicable management levels
Document MBO metric review cadence and their data sources
CSX POC for Fiscal Year MBO compensation planning
For any new data requests, you will translate business requirements into clear and concise functional specifications for technical BI teams
Analyze operational results and provide recommendations for improvements
Assistance with CS (Customer Success) resource capacity planning
Monitor Global services bookings forecast, attach rates, and renewal rates
Support any adhoc data needs

Qualifications/Desired Skills:

Bachelors or Master's degree preferred 8 or more years of demonstrated ability in Customer Success/Services in an Enterprise Software and/or Cloudbased Services company
Services or Sales operational experience
Strong analytical and problemsolving skills to interpret large data sets and identify patterns or trends
Experience with data modeling and data presentation
Professionalism, positivity, and strong work ethic with a high level of integrity and collaboration
Must have experience developing pivot tables within Excel or Google Sheets
Experience with Tableau and/or Salesforce is highly desirable
Tools Familiarity: Snowflake, Gainsight, Jira, Excel, Google Sheets

Splunk is an Equal Opportunity Employer

At Splunk, we believe creating a culture of belonging isn't just the right thing to do; it's also the smart thing.

We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive.

Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws.

We consider qualified applicants with criminal histories, consistent with legal requirements.

Note:

Base Pay Range
Costa Rica

Base Pay:
CRC 28,000, ,500,000.00 per year