Descripción:

The Position

Twitter’s Ad Operations team serves as the primary support structure for advertisers and the global sales organization. As Twitter Ads grow in markets around the world, we are expanding our team to ensure continued delivery of world-class support operations.

As an Ad Operations Associate, you will manage multiple complex projects aiming at improving Sales & Ad Ops efficiency, while demonstrating impact and improving internal processes when possible.

The scale and scope of these initiatives will be such that success delivers measurable increases in top-level team KPI’s and/or Twitter’s business metrics. Achieving this will require innovative thinking, top notch project management, risk taking, crisp communication, independent prioritization and effective cross functional coordination.

You will resolve the most complex questions and provide knowledgeable troubleshooting for an array of product issues related to policy, account setup, campaign performance and more. You will provide scaled support for the Global business as well as facilitate high touch assistance and issue resolution for Sellers in your region. You will set the bar for product knowledge, instincts and expertise across the team and serve as a formal and informal manager and/or mentor to other team members.

Responsibilities include:

Qualifications

Company Description

Twitter ... the best place you have ever worked. Ever. As a company, we strive to make a difference in the world, do the best work, and have fun while doing it. We're building a platform where all voices can be heard, creating fun ways for people to express themselves, and growing our business in a way that makes us proud. We innovate, experiment, and move at a fast pace. We're a learning organization with a growth mindset, and we're always looking for ways to improve our product and ourselves. Passion and personality matter. You'll work with creative and curious people across the globe, and we want you to feel comfortable being yourself every day you're here. Twitter is what’s happening -- and never before have we been as influential or important as we are today.