Resource Trac R

Technical Analyst - French Speaking 08 Months (BB-974E5)

Encontrado en: Fidanto CR

Descripción:
Company descriptionHere at Infotree, meeting your career needs is a top priority. Our client satisfaction is largely dependent on the resources we can provide, and we take pride in our delivery. We have a supportive team in place to give quality people a chance to grow and challenge themselves in their roles.We have a team of dedicated recruiters and consultant care representatives that are committed to your success and wellbeing.We have placed many employees in positions that have grown into lifelong careers. The keyword for both clients and employees is Options. We give employees options of opportunities in areas and companies they never dreamed of. We give our clients options of candidates so they can choose the best for their position.Job descriptionWithin this position, the resources will coordinate with agents throughout the Caribbean to help them work through recertification. The resources will ensure all requirements are met and will upload said requirements to help the recertification process. The resources will utilize Excel to track various components of the necessary part of rectification. They will be communicating with the agents through email and phone calls. Once all information has been gathered, the resources will help the agent submit everything for recertification. Resources will potentially be creating presentations for the agents on all steps needed to be followed. Overall, they will be interacting with Power BI, Books, Excel and Salesforce. This is a great opportunity for resources to interact with and understand different challenges of various markets.Qualifications French or Creole required.Top Needed Skills 1. Intermediate to Advanced Excel Required for tracking2. Ability to work under pressure and take critiques3. Services background customer facing 4. Self-sufficient and ability to following directions and communicate effectively5. 1-3 Project Management or Customer Service experience preferredAdditional info

calendar_todayhace 5 días

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info FULL TIME

location_on Santa Ana, Costa Rica

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