Resource Trac R

Associate Collector - 10 Months (BB-48621)

Encontrado en: Fidanto CR

Descripción:
Company descriptionHere at Infotree, meeting your career needs is a top priority. Our client satisfaction is largely dependent on the resources we can provide, and we take pride in our delivery. We have a supportive team in place to give quality people a chance to grow and challenge themselves in their roles.We have a team of dedicated recruiters and consultant care representatives that are committed to your success and wellbeing. We have placed many employees in positions that have grown into lifelong careers. The keyword for both clients and employees is Options. We give employees options of opportunities in areas and companies they never dreamed of. Job descriptionThe position executes on accurate, valid and timely settlement, refund, remittance and billing transactions for Retail Collection product users. The resource will focus primarily on collections within the United States and Canada. They must be able to prioritize and multitask throughout the day as well as communicate clearly and effectively through email and over the phone. Their language skills must be at least a B1 as they will be required to speak in Spanish and English over the phone. They will assist customer-facing organizations in resolution of customer complaints and escalated cases, connects with cross functional teams and identify patterns in recurring issues based on cases. At the end of the contract, there is the potential to be brought on as a full-time employee. They must currently have studied administration. Holding a bachelor s degree is preferably.QualificationsTop Needed Skills 1. Advanced English Excel skills Excel exercise will be included 2. Collections Experience 1 year preferred and is Customer Service Orientated3. Multitasking and ability to prioritize4. Ability to work under pressure and meet deadlines with minimal supervisionAdditional info

calendar_todayhace 3 días

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location_on Santa Ana, Costa Rica

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