People Working Corp. Costa Rica P

Customer Service Associates CompuTrabajo (BB-27F55)

Encontrado en: Fidanto CR

Important global company is looking for Customer Service Associates. This person should be a team worker with excellent communication and stress management skills, oriented to results and customer satisfaction. In this position you will provide resolution to issues, by creating empathy and a connection with the customer. You will communicate fluently in order to convey a positive message and an excellent customer service experience. Requirements - Fluent in verbal and written English, High Proficiency level. 85 . - High School Diploma. - Schedule flexibility. - Customer service experience desirable . - Experience in financial area is a plus. - Intermediate internet tools use. - Problem solving skills and adaptability to change. - Being able to end the conversation with confirmed customer satisfaction and with the customer feeling that everything has been taken care of. Main responsibilities - Identify problems and search solutions to offer answers to customers. - Follow up on the customers issue until is solved such as requests, transactions, information changes or any other issue addressed by the customer. - To keep account and customers information confidential and protect it from unauthorized use. - Provide excellent service to customers and meet all regulatory requirements such as timely claim submission deadlines . - Stay abreast of all changes, developments and enhancements for all systems, processes and guidelines. - Update account information and complete accurate documentation. Requerimientos Educación Mínima Bachillerato Educación Media Idiomas Inglés Conocimientos Windows, Comunicación y persuasión, Servicio al cliente, Internet Disponibilidad de Viajar No Disponibilidad de Cambio de Residencia No

calendar_todayhace 2 días


location_on Moravia, Costa Rica

work People Working Corp. Costa Rica

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