Country Readiness and Support Training Coordinator NA Market (BB-C7BF0)
Encontrado en: Neuvoo CR
Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.
oReview product’s portfolios to identify upcoming introductions and evaluate the trainings demand
oTo hold recurrent meetings with regional teams to identify/define product’s training curricula
oTo notify required trainings to CE’s and Channel partner techs and follow up until training completion
oTo generate metrics on number of trainings taken, new support channels onboarded, survey results and report them to management
oDevelops product training plans on medium complexity product families.
oRepresents HP new demands on product trainings with L&D, Training providers, and provides service requirements to define training plans and strategies.
oCollaborates with regions and global teams regarding trainings and support planning, implementation and performance.
oPerforms business analysis identifying improvements .
Education and Experience Required:
Knowledge and Skills:
calendar_todayhace 2 días