Resource Trac R

Data Analyst I - 06 Months (BB-6F486)

Encontrado en: Fidanto CR

Descripción:
Company descriptionHere at Infotree, meeting your career needs is a top priority. Our client satisfaction is largely dependent on the resources we can provide, and we take pride in our delivery. We have a supportive team in place to give quality people a chance to grow and challenge themselves in their roles.We have a team of dedicated recruiters and consultant care representatives that are committed to your success and wellbeing. We have placed many employees in positions that have grown into lifelong careers. The keyword for both clients and employees is Options. We give employees options of opportunities in areas and companies they never dreamed of. Job descriptionThis position will be responsible of managing all L1 technical support tickets from people related to sales, promotions, such as granting accesses, validating information, creating stores, and more. Also, will be in charge of on-going tasks that are performed in Salesforce platform. Besides, will be responsible of redirecting and following up the tickets to L2 for their corresponding solutionQualifications Salesforce Experience - Basic - Intermediate - 1 to 2 years Databases and ETL processes - Intermediate - 1 to 2 years Excel - Advanced - N A Service Now - Basic - Intermediate - 0 to 1 year Pre requesites Salesforce declarative experience of at least 1 year, desirable Salesforce Administrator certification Proven Experience with Level 1 support Knowledge on ticketing systems, desirable SNOW Excellent verbal and written communication Customer service oriented Responsive and proactive Attention to details Advanced Excel mastery Experience managing data bases and ETL processes Desirable Knime expertise English written proficiencyAdditional infoGreat Benefits

calendar_todayhace 5 días

report

info FULL TIME

location_on Santa Ana, Costa Rica

work Resource Trac

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