Fenwick & West LLP

Temporary Knowledge & Innovation Project Assistant (BB-7A8F3)

Encontrado en: Neuvoo CR


Job Description Summary:

We have an opening for a Temporary Knowledge & Innovation Project Assistant (approximately 8 months) who will work collaboratively across the firm on business process improvement and solutions design, tool/systems implementations, gathering and communicating end user needs and generating/managing/delivering workable solutions. This position can be based in any of our west coast offices.

Job Description:

Project Support

  • Project and operational support for identifying, testing and implementing/integrating various technology and other innovation projects and pilots.
  • Partner with assigned groups to understand their workflows, pain points and areas of opportunity, translate those needs into business requirements.
  • Provide project management support for internal and client-facing projects with limited complexity.
  • Manage assigned tasks and associated activities to ensure resources are channeled to produce planned deliverables on time and within scope and budget. Ensure key stakeholders are apprised of scope change requests and impact to project.
  • Collaborate within project teams and work closely with relationship attorneys/project leads to support the team in their effort to achieve business goals and produce deliverables within the specified timeframes and on budget.
  • Collaborate with team resources to plan for custom solutions and support the design, plan, and implementation for technical or process solutions.
  • Implementation and maintenance of the structure and content and/or other practice development and knowledge management portals as content repositories.
  • Be an agent and facilitator of process improvements that foster compliance and adoption.
  • Product Support

  • Requirements gathering (with internal clients).
  • Help design and specify new product features, build prototypes for new use cases business or new features and enhancements.
  • Help define and support practice group/admin departments product strategy and contribute to product roadmap.
  • Create specifications of requirements and user interface design requirements for development.
  • Perform Product Owner role (in agile development methodology) and be point-person for the Development team for questions during implementation.
  • Write documentation for new features (such as in the product release notes).
  • Development and creation of innovation and knowledge collateral and other materials (product release notes, how to guides, training, standard procedures, etc.).
  • Support products through the whole product development lifecycle, from idea generation and requirements capture, through development through delivery and successful deployment.
  • Engaging across the firm to promote Legal Technology and Innovation including attending internal and external meetings and proactively identifying and promoting opportunities to use technology to solve problems.
  • Desired Skills and Qualifications:

  • Exemplary client service skills.
  • Superb communication (oral and written) and interpersonal skills, including whiteboarding.
  • Self-motivated, "can do" attitude and the ability to work both in a team environment as well as independently with minimal supervision.
  • Excellent organizational and project management skills, including record keeping, data collection and system information. Ability to compile and analyze data, and furnish concise, detailed information in written report format.
  • Strong ability to think creatively, pro-actively and flexibility to adapt to a fast-paced changing environment.
  • Proficiency in MS Office required. SharePoint and Visio knowledge preferred.
  • Ability to learn new technology, tools, and platforms relatively quickly.
  • An understanding of the challenges affecting law firms and the changing legal services market and how legal work is delivered preferred.
  • Knowledge of legal technology and project managements tools and systems like SmartSheet, Sharepoint, Robotic Process Automation, Kira, Neota Logic preferred.
  • Ability to create concise documentation (enough information to tell the story, not too much that the narrative gets lost).
  • Reporting to the Innovation Manager, the qualified candidate will have 2-3 years' experience in project management or product development role, plus 2 years of legal operations experience. Experience with (user-facing) software design, writing up designs to hand over to a development team. Strategic analysis, identification and operational implementation of innovative and/or new technological solutions and processes to professional services end users. Bachelor's degree preferred.

    calendar_todayhace 3 días


    info Full time

    location_on San José, Costa Rica

    work Fenwick & West LLP

    Autorizo expresamente a la Términos y condiciones

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