Larsen & Toubro Infotech Ltd

Senior Specialist (BB-8D39E)

Encontrado en: Neuvoo CR

Minimum of 15 years of solid IT experience; 10 years as a Basis and Security administrator; hands-on experience a must. - Minimum of 3 SAP full life cycles. - Strong analytical and critical thinking skills, including system and business process analysis and resolution. Must be able to understand technical concepts of the system environment. - Exceptional written and verbal communication skills and a customer service attitude. Must be extremely well organized and thorough. The ideal candidate sees problem or issue as a potential opportunity; they strive for continual process improvement and approach their daily tasks with a positive attitude and deep desire to elevate the customer experience. Job Description: - Interact with business users while processing support related requests, including understanding and leveraging remote connectivity tools to end user systems to ensure ticket resolution is completed with first call resolution. - Manage SAP User provisioning/deprovisioning including Business, Technical, Communication users within on prem (i.e. ABAP, HANA, Java) and cloud based systems (i.e. SAP Service Marketplace, SAP WebIDE). - Manage HR position based ABAP role assignment (i.e. roles assigned from HR Organization) - Manage SAP life cycle management (implement SAP notes, security patches, support packs, enhancements, upgrades). - Manage SAP landscape SSO including ECC, BW, HANA, Enterprise Portal, Fiori portals, GRC. - Support and maintenance of authentication with SAP systems with Microsoft Active Directory. - Support and maintenance of multi-factor authentication with identity providers. - Support mobility and various web browser technologies and how these products interface with SAP systems as end user use. - Update/maintain SAP application licenses and certificates. - Manage HANA DB performance, update patches and support packs. - Managing SQL and HANA backups, daily health check, capacity management, encryption, troubleshooting. - Maintain RFC, SOAP, database, middleware, SAProuter connections to SAP and supporting systems. - Manage SAP Fiori based apps as it pertains to supporting front end configuration of applications, connections to back end ABAP systems. - Manage SAP change and transport management administration for ABAP and Java transports. - Support SAP change and transport management administration for BusinessObjects transports. - Perform full ECC and BW/HANA system refreshes, periodic HANA table refreshes. - System, application, database backup/recovery and maintenance, including replication to DR sites for Microsoft SQL and HANA databases. - Windows and Linux operating system maintenance. - Create, manage, maintain security roles within ECC, BW, HANA, Fiori, BPC. - Interface with various Infrastructure teams in regards to system maintenance, capacity, security policies, firewalls, system performance, secondary Citrix and other remote support tasks. - Manage and maintain security within SAP Concur. - Manage and process daily support requests which may include access, troubleshooting, identifying defects or enhancements to any particular supported application. - Manage and maintain client side applications such as SAPGUI, BEx Analyzer, Analysis for Office, HANA tools (HANA Studio, HANA client development tools, etc), brower technologies (Chrome, Internet Explorer), Microsoft Office Suite, mobile apps. - Manage and maintain GRC/firefighter access, reporting, for end users. - Manage and maintain external storage repositories for invoice images, backup documentation, archived finance data with PBS ContentLink. - Support interface design / development and deployment with middleware technologies such as Dell Boomi Atom, Taulia POD, ServiceNow, SSIS. - Daily job review/monitoring and escalation in ECC, BW, HANA systems, system and security logs, Earthly Watch Alerts. - Support / manage the setup of specialize check printers for HR and S2P - Help facilitate disaster recovery testing as it pertains to SA

calendar_todayhace 4 días


location_on Santa Ana, Costa Rica

work Larsen & Toubro Infotech Ltd

Autorizo expresamente a la Términos y condiciones

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