Advanced networking engineers CCNA complete / advanced english. (BB-72759)
Encontrado en: Mipleo CR
Descripción:Ensure client expectations are properly managed and that technical issues are resolved to the client's satisfaction in a timely manner.
Document customer and engineering interactions and technical action plans.
Provide necessary updates to management and field teams for high profile technical issues.
Develop and maintain troubleshooting skills on relevant products and technical knowledge in industry standard based technologies.
Assist in development of knowledge articles.
Attend regular customer and internal conference calls for high profile cases.
Execute with minimal error to support organization policies, practices, and procedures.
Articulate, understand, and leverage the support organization structure, locations, and capabilities to resolve customer issues.
English 85%-95% Excellent verbal, written and interpersonal communication skills
CCNA 4 modules completes (latest versions preferred) Telematics, CCNP, CCNA Sec or any related courses are a must.
Strong troubleshooting skills and technical knowledge in TCP / IP, SNMP, OSPF, BGP, RIP, IPSec, MPLS, Tunneling, VLANS, IS-IS, AAA, LAN/WAN, NAT, ARP, etc
Conocimiento de Inglés
calendar_todayhace 3 días