British American Tobacco

Associate Manager - HR Technology (BB-D1B3B)

Encontrado en: Neuvoo CR



It is a representative of the Global IDT HR Technology in the Americas region, being responsible for offering support to local HR teams in terms of HR System and also making sure the best user experience is provided to all the users accessing enabling technologies. Delivers on-going support, maintenance, improvements and changes to functionality and configuration of HR Systems, mainly SAP SuccessFactors.

Reports to: HR Technology Regional Manager

Geographic Scope: Regional/Global

Travel Required: Availability to travel

  • Accountable for ensuring the on-going support and maintenance of all enabling technology infrastructure and software services to support HR service delivery working in close coordination with HR Technology Team.
  • Owns, oversees, and tracks improvements and changes to the functionality and configuration of SAP SuccessFactors
  • Implements project initiatives that impact the “Tiered” HR delivery model, liaising with appropriate 3rd parties and BAT IT to assess the impact of system changes and planning their implementation in line with existing HR activities.
  • Is subject matter expert (SME) in relation to channel management technology landscape (SuccessFactors, HR Portal, Case Management).
  • Ensures traceability between HR requirements, HR design and HR testing to ensure effective delivery.
  • Ensures that a positive user experience is delivered and maintained for all Employees accessing enabling technology products following a “user-centric” design approach.
  • Develops and maintains methods, tools, support, and reference material to run and maintain enabling technology.

    Experience Required

  • At least 3 - 4 years’ experience’ in HRIS Enabling Technologies.
  • At least 1 - 2 years’ experience’ in SuccessFactors (Employee Central).
  • Experience leading HR Technologies Projects.
  • Experience working in a Global Business Service environment.
  • Proven ability to maintain focus and work efficiently with multiple demands.
  • Excellent communication and stakeholder management.
  • SAP SuccessFactors certification (SME) or experience.
  • Experience with MS Office tools and Data manipulation tools.
  • Excel or another database etc.
  • Education / Qualifications / Certifications Required

  • Degree on Business Administration, Industrial Engineering, or related field.
  • English proficient.

  • Lean Six Sigma
  • Agile
  • Sharepoint

    At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.

  • Global Top Employer with 53,000 BAT people across more than 180 markets
  • Brands sold in over 200 markets, made in 44 factories in 42 countries
  • Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
  • Diversity leader in the Financial Times and International Women’s Day Best Practice winner
  • Seal Award winner – one of 50 most sustainable companies

    Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!

    calendar_todayhace 1 día


    location_on Heredia, Costa Rica

    work British American Tobacco

    Autorizo expresamente a Términos y condiciones

    Empleos similares