Concentrix

Business Analyst Acquisitions Systems (BB-AF019)

Encontrado en: Neuvoo CR

Descripción:

Essential Functions/Core Responsibilities

  • Will be supporting the Acquisitions Technology team on all support & feature requests and questions with varying degrees of complexity.
  • Gathering and documenting business requirements, writing formal project documentation, planning and performing user acceptance testing, and assisting with implementations.
  • Building detailed ‘as is’ and ‘target’ process maps with the business that model how they work and identify optimization opportunities.
  • Works closely with Product and developers to understand how our systems work, to identify innovative solutions and to troubleshoot and resolve issues.
  • Works closely with Product and developers in the planning and development of a training portal for acquisitions technology systems with video tutorials and other training materials.
  • Provide postproduction support to end users following implementations as well as ongoing tier 2 support.
  • Assist with special projects as assigned by the Head of Product.
  • Desired Skills and Experience:
  • Lean Six Sigma certified preferred with a highly structured approach to documenting requirements, interviewing stakeholders, process modelling and analytical research a must.
  • Candidate Profile
  • 3-5 years of experience as a Business Analyst with a Bachelor’s degree in a related field required
  • Experience working in an Agile development environment is preferred.
  • Experience with data visualization tools, Salesforce and custom web application projects preferred.
  • Real estate or financial services background is a plus.
  • Must have excellent verbal and written communications skills.
  • Must be tech-savvy with the proven ability to understand and explain software.
  • Must be able to work both independently and with a team.
  • Must be comfortable working on tight timelines in a start-up like environment.
  • calendar_todayhace 5 días

    report

    location_on Heredia, Costa Rica

    work Concentrix

    Aplicar:
    Autorizo expresamente a Términos y condiciones

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