Descripción:

The role

Within SoftwareONE Future Workplace Consulting the delivery of Adoption and Change Management Practice will be one of our focus Businesses worldwide. The Adoption & Change Management Consultant is responsible for the delivery of Adoption & Change Management service offerings throughout the globe. Our goal is to drive high value end-user adoption via individual, group and organizational change management services.

We are looking for a Customer Adoption & Change Management Consultant to successfully drive the adoption of new Microsoft Applications within O365 and establish a new way of working at customers office workers. The Change Manager role will collaboratively drive change management and adoption activities with key Decision Makers, help reduce competitive risk, drive usage of existing workloads. This role will create customer value through usage and create the conditions for optimal renewal and upsell growth.

The Consultant will be responsible for providing and support in the creation and delivery of ACM solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. He/She will work according to the SoftwareONE Change Management methodology, based on the ADKAR model.

You will analyze monitored data like adoption reporting's and provide advisory and recommendations to your customer.

Change Manager works remotely and execute calls with stakeholders to introduce online learning tools, ACM artefacts and frameworks, create strategy plans and develops learning concepts.

He/She will work as a important member of a virtual team throughout the Globe.

Responsibilities

Delivery Execution

Job Specific Accountabilities

What we need to see from you

Degree in business administration or equivalent professional experience

Overall 2 years of experience within consulting services. Experience in consulting or pre-sales, experience in both is ideal.

Basic knowledge about MS O365 technology

Excellent language skills in Spanish, English and Portuguese are a must for this role.

Confident and humble individual that’s highly motivated and oriented on results, teamwork and learning;

Being able to work effectively with anyone with different skillsets;

Understand the implication of change though the implementation of technology to the business;

Strong structural work methods, multitasking and time management skills;

Solid problem solving and assertive consultative skills.

Have we piqued your interest?

If yes, we are looking forward to receiving your compelling application documents, including information on your availability (starting date) and salary expectations. Please use our online form to apply.

We are looking forward to receiving your application!

What you should really know about us:

Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people. This is what makes SoftwareONE successful.

Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day. Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success.

Patrick Winter, Founder.

What we expect from our employees

Success at SoftwareONE is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareONE employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble, have a very high degree of Integrity and are simply not interested in politics.

Our leaders operate with a high levels of Discipline but are able to work at Speed manage change in a global economy.

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