IT technical support. (BB-0FE28)
Encontrado en: Mipleo CR
Descripción:The Deskside Support Technician, Level I will provide comprehensive technical support services to the client?s campus based customers.
- Good/Excellent Verbal and Written English Communication Skills
- Excellent teamwork skills
- Dedication to customer service
- Microsoft Office Suite, Windows Operating Systems, VPN client software (Cisco Anyconnect, Symantec VIP Access for Mobile Devices), Remote Desktop tools (Bomgar)
- Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario.
- Ability to work under a heavy stress environment.
- Ability to interact with vendors and suppliers to provide problem resolution in a timely manner.
- Proficiency with LAN/WAN troubleshooting
- Ability to perform root cause analysis and determine appropriate course of action based on result
calendar_todayhace 2 días