Operations Support (Credits Unpostable Troubleshooter) (BB-2FD2A)
Encontrado en: Neuvoo CR
To resolve the issues of each unpostable credit and ensure its posting. Tasks:
1.Ensure 100% of new items are analyzed in day 1.
2. Resolve all the issues/limitation each items has to be posted by involving the contacts who must take the action.
3. Provide at least weekly follow up to the items not resolved in day 1 or re-open.
4. To track the status of each items in the data base every time they make a touch to the item.
5. Other tasks like reporting, visibility, etc.
6. E-mail ION review and resolution in 72 hours or less.
7. Analysis and Follow up to obtain Sourcing confirmation for Items that needs to be Trashed or RTV.
English - Advanced - 1 to 2 years
Excel - Intermediate - Advanced - 1 to 2 years,
Must have communication skills to make the user understand
calendar_todayhace 16 horas