DXC Technology Company is a leading global Microsoft Gold Partner delivering Microsoft Dynamics 365, ERP, CRM, business process, analytics, and collaboration solutions on premise and in the cloud.
With a single, global team of Microsoft consultants, DXC Eclipse has helped over 2,400 customers achieve successful digital transformation projects using the full suite of Microsoft technologies and applications.
We offer specialist industry solutions built on the Microsoft platform for retail, manufacturing, banking, healthcare, and mining for customers in the mid-market through to enterprise.
Career Opportunity... As a Presales Solution Architect for the Dynamics 365 CE practice, you will be based in the North American market and have a key role to play in the continuing the growth and development of the DXC Eclipse.
You are responsible for designing and presenting and estimating the delivery of Dynamics 365 CE solutions in the Americas region. This is a very important role at DXC Eclipse that requires someone with strong business acumen and product knowledge.
Working in both a consulting and a presales capacity with the Microsoft Dynamics 365 practice, you will be responsible for supporting the sales process and working with the delivery practice to obtain approvals while fostering an ongoing relationship within our customer base.
This is a great opportunity to join a market leader, can work on varied projects, and make a large impact on a successful, growing business.
Customer facing D365 consultant and presales expert
Work with the sales team to identify, qualify, research and validate opportunities
Drive key customer meetings and workshops to achieve the outcomes within the deadline
Consults on governance, strategy and transformation not just operations
Analysing customer business needs
Assisting with RFP responses, development of tailored Solution Maps and other related documents
Identify and design solutions that meet the customers’ requirements
Prepare and perform D365 for Sales, Customer and Filed Service product demonstrations to business and technical audiences
Providing technical and functional direction and input during the sales cycle
Provide estimates for project delivery
Assist in developing project delivery plans
Build ongoing relationship with customer prospects
Assist in refining implementation methodologies and strategies
Assist in making sure the D365 practice financial targets are met
Education and Experience Required:
10 years’ experience in commercial or public sector.
BS/BA degree or equivalent work experience combined with a minimum of 5+ years relevant working experience in CRM applications, systems development, software support, and consulting.
3-5 years Microsoft Dynamics 365 implementation experience and holds applicable Dynamics 365 CE and Power Platform certifications.
The ideal candidate will have an advanced level of knowledge in three or more of the following areas: Active Power Apps, Customer Insights, Power Automate, Directory, Web Services, XML Technologies, SQL, .NET Frameworks, C#.
Experienced in Dynamics CRM (functional consulting), has a successful history in requirements gathering, definition and validation.
Job role experience as a consultant in a consulting practice, facilitating discovery workshops.
Excellence communication skills
Experience creating strong business cases supported by compelling value propositions
Performed business requirements gathering (to be model, as is model, etc.) and experienced configuring Dynamics CRM module(s) including Sales, Service, and Marketing solutions.
Assisted in definition and functional design of conversions and interfaces and functional experience in api usage; integration development
Proven capability solutioning, estimating and implementing in mid to large complex solutions
Proven skills as team lead of presales and technical resources to respond to client opportunities
Presales experience on Dynamics 365 coupled with industry leading 3rd party ISV solutions is highly regarded.
Proficiency in all Microsoft Office (O365) products