Adobe

Implementation Specialist, Adobe Sign (BB-C0442)

Encontrado en: Neuvoo CR

Descripción:

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Our company

Changing the world through digital experiences is what Adobe’s all about. We give everyone — from emerging artists to global brands — everything they need to design and deliver outstanding digital experiences. We’re passionate about empowering people to build beautiful and powerful images, videos, and apps, and transform how companies engage with customers across every screen.

We’re on a mission to hire the very best and are committed to building outstanding employee experiences where everyone is respected and has access to equal opportunity. We realize that new insights can come from everywhere in the organization, and we know the next big idea could be yours.

The Challenge:

Organizations everywhere are undergoing a digital transformation to engage their connected customers with meaningful experiences. This mission requires an exponential increase in timely, highly personalized content. It also requires a sea change for business processes. To be successful, companies need to build, remix, and publish content faster than ever, while changing how employees and customers engage with contracts and other documents through electronic signatures. Adobe Document Cloud is the foundation for this digital transformation.

You will be working with the Americas practice leader in a highly agile and multifaceted environment. In this role, you will collaborate with Enterprise customers to enable Adobe Sign onboarding and provide support and standard methodology around functionality, implementation, and integrations of the Adobe Sign product.

What you’ll do:

  • Lead all aspects of a portfolio of Americas accounts including delivery templates, methodology, and go-to-market
  • Help customers understand and build electronic signature capabilities and handle change
  • Understand Adobe Sign features and functionality and turn-key integrations and how it can be applied to the customer’s business needs
  • Achieve customer satisfaction through successful delivery of defined scope and successful realization of key business objectives and metrics
  • Proactive problem diagnosis, troubleshooting and resolution.
  • Continually set customer expectations and project scope while mitigating risks
  • Lead the delivery team on a day-to-day basis, maintain the project plan, and coordinate the delivery process to keep projects on track
  • Elevate and inspire your team through effective partnership
  • Maintain communication with the customer and internal teams, from engineering teams to C-level executives
  • Apply Adobe’s consulting methodology and drive continuous improvements in our processes
  • Partner with client success teams to drive activation and adoption
  • Communicate any trends seen to help improve the overall customer experience
  • Grow as a leader in one of the most exciting and multifaceted technology fields today
  • What you need to succeed

  • 3-6 years of experience leading client-facing projects in a consulting and/or technology professional services organization
  • Experience building delivery templates and methodology
  • MBA or relevant advanced degree or project management certification preferred
  • Positive attitude and collaborative spirit!
  • Strong executive presence, including the ability to partner with and effectively influence client managers, directors, VPs, CMOs, and CXOs
  • Experience with creative workflows
  • Experience with Enterprise software deployment tools
  • Creative problem solving skills, including the ability to understand the impact of technical changes and to articulate high-level technical solutions to address business problems
  • Proven organizational skills to plan and coordinate complex projects
  • Outstanding verbal and written communication skills
  • High degree of intellectual curiosity and ability absorb new concepts quickly
  • Upbeat personality!
  • Familiarity with Adobe’s three cloud solutions preferred
  • Experience with one or more of the following preferred: technology/software/SAAS concepts, custom software development processes and methodologies (including running Agile projects), technology project management and governance
  • Willingness to travel up to 20% of the time
  • We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

    calendar_todayhace 2 días

    report

    info Full time

    location_on San José, Costa Rica

    work Adobe

    Aplicar:
    Autorizo expresamente a Términos y condiciones

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