Descripción:

Qualifications

Universitydegree in business, psychology or engineering and excellent academic recordrequired

Process management and stakeholder management

Understanding or inclination towards businessreporting with good analytical skills and proficiency in MS Office (Excel,Word, PowerPoint)

Clear, decisive decision-making skills

Problem solving; in specific scoping andstructuring

Strong written and verbal communication skillsin English and Spanish; ability to clearly and concisely convey key informationthrough a variety of communication channels

A "can-do" attitude, willingness totake initiative, and a proactive approach to practice and team support

Ability to understand and comprehend complexproblems and issues at hand

Ability to deal with ambiguity and becomfortable with it, managing it independently

Team player with ability to interact effectivelywith all tenure levels

Strong customer service orientation

Willingness to work in a highly demanding andresult-oriented team environment

Who You'll Work With

You will join the Costa Rica Client Capability Hub as part of our Organization team, which is growing significantly. McKinsey’s Organization practice is one of the largest functional capability groups in the firm that focuses on helping clients solve their organization related issues. We are given the freedom to generate new ideas and prioritize mentorship within our team. As a result, our team is an opportunity to learn and grow.

What You'll Do

As a Workflow Coordinator Intern, you’ll be in charge of managing request flows (dispatching), analyzing trends from requests received (tracker analyses), codifying knowledge and maintaining specific assets, and helping the team as the team assistant. In this role, you will act like the first port of call for Organization questions coming from consulting teams, and be involved in scoping of requests, clarifying doubts on the request, managing process around communicating with consulting teams, setting expectations around deliverables and timelines and allocating work to available researchers. You will work with dispatchers from other regions, to ensure consistency in dispatching processes and to make improvements. You will also handle low complexity requests depending on bandwidth.The Workflow Coordinator Intern is closely involved in driving our knowledge codification process which would involve connecting with consulting teams, debriefing their engagement experience, sanitizing their information, and creating a shareable case. You can also play a crucial role in building and managing knowledge assets in the practice (for e.g. developing benchmarks, best practice methodology, etc).You will also be involved in creating newsletters and contribute to building and maintaining our knowledge sharing platform on core organization topics.You will be responsible for assisting with team related processes, practice operations & administrative support for day to day activities. You will participate as an active member of the team and be responsible for performing diverse administrative duties such as assisting analysis and data entry, arranging team meetings and workshops, scheduling calls for the team, supporting team learning sessions as and when required. Functions

Organizational Structure

Apply Now

FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites.

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Job Skill Group - CSSS Short Term
Job Skill Code - RII - Research & Insights Intern
Function - Organizational Structure
Industry -
Post to LinkedIn - Yes
Posted to LinkedIn Date - Tue Jan 19 00:00:00 GMT 2021
LinkedIn Posting City - San Jose
LinkedIn Posting State/Province -
LinkedIn Posting Country - Costa Rica
LinkedIn Job Title - Workflow Coordinator Intern – Organization
LinkedIn Function - Administrative;Research
LinkedIn Industry - Management Consulting
LinkedIn Seniority Level - Internship