Descripción:

1.Managing card transaction reconciliation
2.Following up directly with the employees and direct manager regarding new and existing Corporate Cards.
3.Managing the corporate cardholders? inquiries and provides assistance mainly via email but also via phone calls.
4.Provide root cause analysis of inquiries
5.Deliver innovative solutions to the most common questions
6.Compiling different types of corporate card metrics and card usage monitoring.
7.Following Corporate Card process as card application, maintenance, credit limits, card inventory, delinquency, account closure, MCC Blocking, end-to-end process, reports generating, partner with other areas, checking documents, fraud management
8.Responsible for partnering with HR to close accounts prior to employee?s last day with Citigroup
9.Identify automation and optimization opportunities
10.Corporate Card issues handling and escalation
REQUERIMIENTOS MÍNIMOS:
Conocimiento de Inglés