Job Title: Smart Automation Senior Analyst
Reports to: Local Smart Automation Sr. Manager
Career Band: 6
Group / Division: Global Business Services
Global Automation COE is responsible to support the shared services unit of Thermo Fisher Scientific: Global Business Services by providing process automation expertise and development capabilities. Our global team is building the future capabilities of the company using existing and emerging technologies combining them in a smart way. GBS is a fast-growing organization and a key strategic pillar of the company. Our team has a unique opportunity to support this growth by creating additional capacity instead of purely cutting costs.
Smart Automation Team in Costa Rica is part of this Global COE that is focusing on delivering automation initiatives using available tools like MS SharePoint, Power BI, Power Apps, UiPath and other low-code or no-code automation tools.
The Smart Automation Analyst is a seasoned, experienced professional with a full understanding of business process reengineering and automation who can resolve a wide range of issues in creative ways. This job is for a fully qualified, expert level candidate with good track record of leading process automation initiatives in a multinational environment. Key responsibilities are to: Lead process improvement initiatives and work together with key stakeholders to:Understand business problemsAnalyze business processesIdentify process improvement opportunitiesDesign solution together with the business, IT and other key stakeholdersApply automation expertise to define the proper automation tools to be usedFacilitate design and planningQuantify impacts and manage commitments for automation projectsMeasure and feedback of implemented resultsWork together with our Costa Rica team in delivery projectsParticipate in pilots to test new technologies and implement new tools
Skills/ Qualification/ Experience Professional attitude to manage key stakeholders from all levels Excellent process improvement skills, good understanding of process improvement methodologies (Lean, Six Sigma, Zero Based Budgeting, Design Thinking, however no certificate is required) Service-oriented attitude and willingness to learn Possess good listening skills and patience to work with all types of employees Ability to maintain a positive attitude The individual should have high energy with the ability to organize/priorities workload Excellent interpersonal skills needed with the ability to communicate well in a diverse work environment Proficient with Microsoft Office Suite including advanced Excel, Access, PowerPoint, Power BI, Power Apps experience Experience in process analysis is required (process cost calculation), process mining experience is an advantage Experience with RPA tools like UiPath, Automation Anywhere, Blue Prism, Work Fusion is required Front and backend developer experience is an advantage (Angular, Django, Python, R, etc....) English language skills are required for this role Spanish And Hungarian is an advantage but not required This position requires a minimum of 5-10 years of related experience with a bachelor’s degree.
Working Conditions: This position is based in Costa Rica however occasional international travel should be expected. The team is serving multiple business units across the globe where the time difference can be more than 8 hours therefore flexibility to join meetings early in the morning or late in the evening is needed frequently. We are proud to be an Affirmative Action / Equal Opportunity Employer committed to hiring a diverse and inclusive workforce.
calendar_todayhace 22 horas