Lead Business Analyst - SaaS - Opportunity for Working Remotely (BB-64841)
Encontrado en: Neuvoo CR
Lead Analyst should have data analysis skills and hands-on experience on BI/Visualization tools and concepts. Candidate should also have relevant experience working as a BI Analyst across the end to end BI Project lifecycle; including, but not limited to the following: requirement gathering, KPI and metrics definition, dashboard and report design, partnering with IT to design and review technical solutions, conduct user acceptance testing (UAT), and drive adoption of BI deliverables/reports.
This person will be part of a larger Business Intelligence & Advanced Analytics Team; as such, s/he will support stakeholders across different business processes, BI applications and reports, facilitate ad-hoc analysis, and/or any project activities related to BI tracks.
Job Role and Responsibility:
Drive BI strategy, solution definition and execution for projects.
Responsible for project planning, work product quality, project execution and project reviews.
Become a subject matter expert on internal BI and reporting solutions.
Become an advocate for BI usage and support user enablement and adoption.
Develop in-depth business requirements for large projects -across a variety of business functions in all size projects.
Manage stakeholder engagement with business teams to help define / refine / drive the BI strategy.
Drive data analysis – identifying trends and key drivers of metrics.
Demonstrate expertise on business processes, life-cycles, and data drivers.
Drive testing activities on new solutions introduced into production.
Drive input to BI development team on requirements and enhancements to existing data sets and reporting technologies.
Collaborate on the definition of KPIs and metrics to monitor and run the business.
Lead reporting projects, taking ownership of successful completion for end to end lifecycle for large company wide projects.
Plan and execute communication, training, and documentation to enable successful user adoption.
Drive proof-of-concepts, BI tool evaluations, and data analytic activities.
Guide and mentor other Business Analysts in the team.
Demonstrate innovation & thought leadership toward enhancing business value, process improvements and customer impact.
Minimum of 6+ years’ experience in business analysis, requirements development, and implementation of Business Intelligence solutions.
Direct engagement with business stakeholders and other project team members
Technical knowledge and experience working with industry leading BI tools such as SAP-BO, Tableau, or any other similar tool
Proficiency on standard SQL is a must (PostgreSQL or SAP-HANA highly desirable)
Prioritize, define, and execute ad-hoc reports and data analysis as needed
Business process knowledge in end-to-end SaaS Customer Journey is highly desirable
Understanding of the primary business functions in a software organization, such as Sales, Professional Services, Renewals, Customer Advocacy, and the implementation of Business Intelligence solutions for these areas.
Leadership skills working with distributed teams, at all levels of the organization without direct management oversight.
Experience working in virtual environments.
Excellent upstream and downstream communication skills, ability to communicate complex ideas verbally and through documentation
Ability to handle multiple projects task simultaneously with meticulous attention to detail
Strong negotiation skills, leadership, team-building, and mentoring skills.
Resilient and flexible, comfortable with ambiguity, and adaptable to fast-changing environment/objectives.
Collaborate with and manage expectations of stakeholders across multiple functions.
Demonstrated strategic thinking ability
Knowledge of SaaS business processes at least in some areas like Billing, Order Management, Subscription Management is a huge plus
Having Experience in previous SaaS companies or projects is desired.
Our team looks for individuals who embody our values of humility, compassion, collaboration above isolationism, respectfulness, integrity, and good-natured fun.
*** This role is flexible and can be done from home, in an office, or a combination of the two anywhere in Costa Rica.
Eventually, post-pandemic they will be expected to work onsite 1-2 days per week***
Category : Business Strategy and Operations
Subcategory: Systems Analyst
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2021-02-09
calendar_todayhace 3 días
info FULL TIME
location_onHeredia, Costa Rica