Lead Business Analyst - SaaS - Opportunity for Working Remotely (BB-64841)

Encontrado en: Neuvoo CR


Job Description

Lead Analyst should have data analysis skills and hands-on experience on BI/Visualization tools and concepts. Candidate should also have relevant experience working as a BI Analyst across the end to end BI Project lifecycle; including, but not limited to the following: requirement gathering, KPI and metrics definition, dashboard and report design, partnering with IT to design and review technical solutions, conduct user acceptance testing (UAT), and drive adoption of BI deliverables/reports.

This person will be part of a larger Business Intelligence & Advanced Analytics Team; as such, s/he will support stakeholders across different business processes, BI applications and reports, facilitate ad-hoc analysis, and/or any project activities related to BI tracks.

Job Role and Responsibility:

  • Drive BI strategy, solution definition and execution for projects.

  • Responsible for project planning, work product quality, project execution and project reviews.

  • Become a subject matter expert on internal BI and reporting solutions.

  • Become an advocate for BI usage and support user enablement and adoption.

  • Develop in-depth business requirements for large projects -across a variety of business functions in all size projects.

  • Manage stakeholder engagement with business teams to help define / refine / drive the BI strategy.

  • Drive data analysis – identifying trends and key drivers of metrics.

  • Demonstrate expertise on business processes, life-cycles, and data drivers.

  • Drive testing activities on new solutions introduced into production.

  • Drive input to BI development team on requirements and enhancements to existing data sets and reporting technologies.

  • Collaborate on the definition of KPIs and metrics to monitor and run the business.

  • Lead reporting projects, taking ownership of successful completion for end to end lifecycle for large company wide projects.

  • Plan and execute communication, training, and documentation to enable successful user adoption.

  • Drive proof-of-concepts, BI tool evaluations, and data analytic activities.

  • Guide and mentor other Business Analysts in the team.

  • Demonstrate innovation & thought leadership toward enhancing business value, process improvements and customer impact.

  • Required Skills:

  • Minimum of 6+ years’ experience in business analysis, requirements development, and implementation of Business Intelligence solutions.

  • Direct engagement with business stakeholders and other project team members

  • Technical knowledge and experience working with industry leading BI tools such as SAP-BO, Tableau, or any other similar tool

  • Proficiency on standard SQL is a must (PostgreSQL or SAP-HANA highly desirable)

  • Prioritize, define, and execute ad-hoc reports and data analysis as needed

  • Business process knowledge in end-to-end SaaS Customer Journey is highly desirable

  • Understanding of the primary business functions in a software organization, such as Sales, Professional Services, Renewals, Customer Advocacy, and the implementation of Business Intelligence solutions for these areas.

  • Leadership skills working with distributed teams, at all levels of the organization without direct management oversight.

  • Experience working in virtual environments.

  • Excellent upstream and downstream communication skills, ability to communicate complex ideas verbally and through documentation

  • Ability to handle multiple projects task simultaneously with meticulous attention to detail

  • Strong negotiation skills, leadership, team-building, and mentoring skills.

  • Resilient and flexible, comfortable with ambiguity, and adaptable to fast-changing environment/objectives.

  • Collaborate with and manage expectations of stakeholders across multiple functions.

  • Demonstrated strategic thinking ability

  • Preferred Skills:

  • Knowledge of SaaS business processes at least in some areas like Billing, Order Management, Subscription Management is a huge plus

  • Having Experience in previous SaaS companies or projects is desired.

  • Our team looks for individuals who embody our values of humility, compassion, collaboration above isolationism, respectfulness, integrity, and good-natured fun.

  • *** This role is flexible and can be done from home, in an office, or a combination of the two anywhere in Costa Rica.

    Eventually, post-pandemic they will be expected to work onsite 1-2 days per week***


    Category : Business Strategy and Operations
    Subcategory: Systems Analyst
    Experience: Manager and Professional
    Full Time/ Part Time: Full Time
    Posted Date: 2021-02-09

    calendar_todayhace 3 días

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    info FULL TIME

    location_onHeredia, Costa Rica

    work VMware

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