DXC Technology

PC Lifecycle Consultant (BB-D6FD1)

Encontrado en: Neuvoo CR

Job Description:

Experience with some Project Management and Customer Service skills, along with a general understanding of related technologies. Responsible for ensuring the internal processes related to IT Service Management and Delivery are applied and used across the enterprise to ensure timely resolution of incidents and drive high availability. This role will leverage processes, utilizing ITIL best practices, to ensure the IT organization designs, deploys and sustains high quality, highly available solutions that align with business and IT strategic objectives. Primary areas of responsibility will be the areas of Incident, Problem, Change and Availability Management. This role will also ensure that Information Technology has the appropriate level of process definition, rigor, and reporting to deliver the highest level of availability, quality, value, flexibility and visibility to the organization.

Education and Experience Required:

  • Bachelor's degree in computer science, business administration, or related field preferred. Five or more years of technical consulting or computer science experience
  • Knowledge and Skills:

  • Strong personal computer and business solutions software, Support personnel management, Strong analytical and problem solving, Good interpersonal skills to communicate with clients and management, High domain of the written and spoken English language, Strong leadership skills, Ability to work in a team environment, May require evening or weekend work, Strong Excel and Analytics skills. Experience working with project management methodology such as Catalyst including budget development, project planning, control and assurance methodologies, project management software and finance and accounting knowledge

  • calendar_todayhace 2 días

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    location_onSan José, Costa Rica

    work DXC Technology

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