Intertec International

Business Analyst (BB-2005B)

Encontrado en: Neuvoo CR

Descripción:

Job Description:


•Review, analyze and evaluate business systems, processes, and company needs
•Facilitate requirements gathering, structure documentation and present findings to technical and non-technical audiences
•Identify and analyze non-functional requirements such as system performance, usability, reliability, adaptability, security, legal and other operational aspects
•Assist in designing and formulating solutions
•Support all application patching, upgrades and maintenance activities by testing and troubleshooting functional issues; work closely with the delivery team to define and execute test strategy/scripts
•Lead functional acceptance testing of enhancements, patches and upgrades
•Perform system troubleshooting in a production support environment
•Assist users in solving both functional and system issues within agreed-to service level agreements (SLAs)
•Provide end-user instruction, training and support to resolve application issues
•Act as the liaison between the business and the technical team members through the solution delivery process
•Assist the Product Owner with creating user stories and acceptance criteria

The position requires the following technical skills:

•Bachelor's Degree in Information Technology, Information Systems (MIS), Computer Science, Industrial Engineering, Finance and/or Business Administration
•At least 3 years working as a Business Analyst in an IT environment
•Experience in documenting complex business requirements and test scenarios
•Experience in process and value stream modeling
•Systems development life cycle (SDLC) experience preferred

Other knowledge or expertise required:
•The position requires excellent written and verbal communication skills
•Must be comfortable working closely with technical and business audiences
•Must have strong business acumen


calendar_todayhace 8 horas

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location_onCosta Rica

work Intertec International

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